Position Overview
This role is responsible for promoting CliniMed Limited's product portfolio, including Stoma, Urology and Continence, and Wound Care products, as well as SecuriCare's Home Delivery Service across hospital, community and wholesale channels within an assigned territory.
Territory
South West: Cornwall, Devon, Somerset, Dorset, Gloucestershire, Wiltshire, Swindon, Bath, Bristol, Exeter, Oxford.
Responsibilities
- Manage territory performance, delivering against agreed sales targets and KPIs, including customer activity and patient adoption of services.
- Proactively identify growth opportunities, develop and execute territory plans, and engage effectively with healthcare professionals, key opinion leaders and NHS stakeholders within IC&PCN structures.
- Build and maintain strong professional relationships, delivering structured face‑to‑face and virtual customer engagement and providing timely reporting on sales performance, competitor activity and market insights.
- Monitor and evaluate sales performance against agreed territory targets, including patient adoption of the Home Delivery Service (HDS).
- Manage hospital and primary care coverage efficiently, ensuring optimal use of selling time while minimising travel time.
- Achieve agreed daily customer call rates and develop an effective journey plan to ensure regular engagement with customers and potential users.
- Represent the company in a professional, ethical and compliant manner at all times.
- Maintain a strong understanding of competitor products and position company offerings to achieve competitive advantage.
- Keep accurate and up‑to‑date territory records, completing all administrative tasks accurately and on time.
- Implement agreed strategies and tactics in line with business plans and direction from the line manager.
- Collaborate with local SecuriCare SCNs and nurse bases to develop joint initiatives that maximise product uptake and HDS utilisation.
- Work closely with ISC clinics and specialist clinical teams to increase product awareness and service adoption.
- Attend relevant exhibitions, conferences and open days within and, where required, outside the territory.
- Identify and report any changes in the procurement landscape to management in a timely manner.
- Provide relevant market intelligence and insights to support business development and strategy.
- Ensure all company equipment is maintained in excellent working condition.
- Undertake additional duties as reasonably requested from time to time and work flexibly in line with business needs.
Qualifications
- Proven experience achieving sales targets in a face‑to‑face sales role with defined daily call rates.
- Experience within Healthcare or Pharmaceutical sales, or a clinical background.
- Experience engaging with the NHS, including hospitals, community healthcare settings and key opinion leaders.
- Strong understanding of the NHS structure, including Integrated Care Systems (ICS) and Primary Care Networks (PCNs).
- Full UK driving licence.
- Excellent communication and interpersonal skills with the ability to build strong professional relationships.
- Customer‑focused approach with a proactive, "can‑do" attitude.
- Strong analytical and problem‑solving skills with an inquisitive mindset.
- Understanding of budgetary control and commercial awareness.
- Strong influencing and persuasive abilities.
- Ability to demonstrate initiative and work independently.
- Proven track record of achieving success in previous roles.
- Desirable: Experience within the stoma or continence care market.
- Desirable: Experience working with Dispensing Appliance Contractors (DACs).
- Desirable: Experience selling to clinicians, medicines management teams, procurement departments and wholesalers.
Benefits
- Company Car / Car Allowance
- Competitive Salary and Incentive Scheme
- Contributory Pension Scheme (5% Employer Contribution, increasing up to 10% with services)
- Medical Cash Back Plan (Simply Health)
- Life Assurance (4 x Annual Gross)
- Annual Performance Bonus
- Annual Pay Review
- 25 days annual leave, rising to 27 days after two years of service, plus one company day holiday purchase scheme
- Cycle to Work Scheme
- Lunch allowance
- Employee Assistance Programme – Health & Wellbeing
- Discounts on Selected Products and Services
- Free Flu Vaccination
