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- Tasks: Lead operations across multiple veterinary practices and drive strategic initiatives.
- Company: Join a fast-growing veterinary group known for clinical quality and people development.
- Benefits: Competitive salary of £80,000 plus performance bonuses and hybrid working.
- Other info: Opportunity for visible leadership and career growth in a supportive team.
- Why this job: Shape the culture and influence success in a dynamic veterinary environment.
- Qualifications: 5+ years in multi-site veterinary operations and strong leadership skills.
The predicted salary is between 80000 - 85000 £ per year.
Hybrid – with regular regional travel
4 direct reports | Multi-site veterinary leadership
£80,000 basic + performance bonus
CliniHunters is an international clinical headhunting consultancy. We specialise in identifying and appointing Diplomates, Referral and First Opinion Vets, as well as Senior Management within clinical settings across the UK and Europe. We are exclusively retained to recruit an outstanding Operations Leader (£85k + bonus) for a fast-growing veterinary group with a strong reputation for clinical quality, people development, and entrepreneurial growth.
The Role
As Operations Leader, you’ll lead the strategic and day-to-day operations across a network of practices, working closely with practice leadership and central teams. You’ll have the autonomy to make decisions, shape the culture, and directly influence commercial success and clinical excellence.
Key Focus Areas
- Financial – Lead commercial strategy, oversee practice performance, and embed cost-saving initiatives.
- Patients & Clients – Champion clinical standards and outstanding customer service, manage escalated complaints, and support local marketing.
- People – Provide visible leadership, own the region’s people plan, and coach Practice Managers and Clinical Directors.
- Governance – Ensure full compliance with RCVS and Health & Safety, and implement SOPs across the region.
What We’re Looking For
- 5+ years in multi-site veterinary operations leadership
- Experience managing remote teams within a matrix structure
- Strong financial acumen, people leadership, and continuous improvement track record
- Confident communicator with a passion for veterinary excellence
Apply Now
You can apply for this exciting role by sending us your CV or your LinkedIn profile to Hywel at HPDL@CliniHunters.co.uk or call/text me on 07899 998864.
Operations Manager in London employer: CliniHunters
Contact Detail:
CliniHunters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field and let them know you're on the lookout for an Operations Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase your passion for veterinary excellence and demonstrate that you're the perfect fit for their team.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable discussing your experience in multi-site operations leadership and how you've driven financial success and people development in previous roles. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Leader role. Highlight your multi-site leadership experience and any financial acumen you've got – we want to see how you can drive success!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about veterinary excellence and how your leadership style aligns with our values. Keep it engaging and personal – we love a good story!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved in your previous roles. Use numbers and examples to demonstrate your impact on practice performance and team development – we’re all about results!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at CliniHunters
✨Know Your Numbers
As an Operations Leader, you'll need to demonstrate strong financial acumen. Brush up on key financial metrics relevant to the veterinary industry and be ready to discuss how you've successfully managed budgets or implemented cost-saving initiatives in your previous roles.
✨Showcase Your Leadership Style
With a focus on people management, it's crucial to articulate your leadership style. Prepare examples of how you've coached and developed teams, especially in a multi-site environment. Highlight any specific strategies you've used to foster a positive culture and improve team performance.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past challenges you've faced in operations management, particularly around client complaints or compliance issues, and prepare structured responses that showcase your approach and outcomes.
✨Align with Their Values
Research the veterinary group's reputation for clinical quality and people development. Be ready to discuss how your values align with theirs and provide examples of how you've championed clinical standards and customer service in your previous roles.