Clinical Partners is seeking a Patient Resolution Team Supervisor to lead a dedicated team handling patient concerns within Private Outpatient Services. You will oversee investigations, coordinate with clinical and administrative teams, and drive service improvements to ensure compassionate, efficient resolutions.
The role emphasizes problem-solving, staff development and delivering an excellent patient journey, with responsibilities spanning escalation, coaching and performance reporting.
#J-18808-Ljbffr
Patient Experience & Resolution Leader employer: Clinical Partners
At Clinical Partners, we pride ourselves on being a supportive and dynamic employer, dedicated to fostering a culture of excellence and continuous improvement. As a Compliance Manager, you'll not only lead a passionate team in a CQC-regulated environment but also benefit from our commitment to professional development and a collaborative work atmosphere. Join us in making a meaningful impact in the mental health sector while enjoying a fulfilling career with ample growth opportunities.
