Billing Assistant (12-Month Maternity Cover)

Billing Assistant (12-Month Maternity Cover)

Clinical Partners is one of the UK's leading providers of mental health and neurodevelopmental services, delivering high-quality assessments and treatment services across both NHS and private healthcare pathways.

We are looking for a highly organised and detail-oriented Billings Assistant to join our Finance team on a 12-month maternity cover contract. This is an excellent opportunity for someone who enjoys working with data, systems and processes, and takes pride in delivering accurate, high-quality work.

This role is heavily focused on administration and data entry, uploading private medical insurance (PMI) invoices to billing portals and ensuring all information is accurate and compliant before submission. Whilst previous experience in a billing or finance environment would be advantageous, we are equally keen to hear from candidates with strong administrative skills, excellent attention to detail and a willingness to learn. This role supports billing processes, invoice administration, query resolution and reconciliations across a busy finance function.

Working closely with the wider Finance team, you will support the accurate and timely processing of invoices, reconciliations and billing activities. You will be responsible for ensuring invoice data is correctly uploaded to insurer portals, maintaining accurate records and resolving billing queries efficiently.

This is an ideal opportunity for someone who enjoys structured processes, is comfortable working independently and thrives in a role where accuracy and consistency are essential.

Key Responsibilities:

• Upload private medical insurance (PMI) invoices through insurer portals including Healthcode, Bupa Online and Tricare.
• Ensure all billing information is accurate, complete and submitted within required timescales.
• Maintain and update billing records using Salesforce and finance systems.
• Assist with invoice processing and billing administration activities.
• Support credit control processes, helping to resolve payment queries and outstanding balances.
• Prepare and maintain Excel spreadsheets and supporting billing schedules.
• Reconcile billing information and investigate discrepancies.
• Monitor shared mailboxes and respond to billing-related enquiries in a timely manner.
• Liaise with internal stakeholders to resolve billing and invoicing issues.
• Support month-end activities and provide cover for other billing functions when required.
• Assist with the preparation and reconciliation of clinician statements and other finance administration tasks.

Requirements:

Essential

• Strong administrative and data-entry skills.
• Excellent attention to detail and accuracy.
• Good numerical skills and confidence working with data.
• Competent user of Microsoft Office applications, particularly Excel.
• Strong organisational and time-management skills.
• Ability to manage competing priorities and meet deadlines.
• Excellent written and verbal communication skills.

Desirable

• Previous experience in a Billing Assistant, Finance Assistant, Accounts Assistant or similar administrative role.
• Experience working with accounting software such as Xero.
• Experience using CRM systems such as Salesforce.
• Experience working with billing portals such as Healthcode, Bupa Online or Tricare.
• Knowledge of billing, invoicing or credit control processes.
• Experience working within a healthcare or professional services environment.

Location & Travel:

This is a predominantly remote role, with attendance at our Semley office required one day per month to support team collaboration and engagement.

Remuneration and Benefits:

As well as meaningful work that genuinely makes a difference to people's lives, you'll benefit from a comprehensive reward and wellbeing package:

• £25,662 annual salary
• 25 days annual leave plus bank holidays
• Holiday entitlement increases with service up to 28 days
• Birthday day off every year
• Flexible working opportunities from day one
• Opportunities to participate in charitable events

• Defined Contribution Pension Scheme
• Salary exchange pension arrangement
• One-off welfare grants for colleagues experiencing financial hardship
• Financial planning support through Lloyd & Co Financial Planning

• Healthcare cash plan for dental, optical and other everyday healthcare costs
• Virtual GP access 24 hours a day, 365 days a year
• Employee Assistance Programme providing confidential support whenever you need it
• Specsavers eye care vouchers
• Money off prescriptions
• Specialist workplace coaching and support for neurodiverse colleagues

• Life assurance of 4x salary
• Funeral support
• Occupational sick pay of up to 8 weeks full pay and 8 weeks half pay (subject to service)

• Retail discounts across hundreds of brands
• Travel, fashion, electronics, home and garden savings
• Gym and fitness discounts

Equal Opportunities Employer:

At Clinical Partners we are committed to creating an inclusive and diverse workplace. We believe that everyone deserves an equal opportunity to succeed, regardless of their background, race, gender, age, disability, sexual orientation, or any other characteristic. We welcome applications from all qualified candidates and strive to provide a supportive and respectful environment for all employees.

DBS Check Requirement:

Please note that this position requires a Disclosure and Barring Service (DBS) check as part of our commitment to safeguarding and ensuring the safety of our clients and staff. The successful candidate will be required to undergo a DBS check before commencing employment.

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