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- Tasks: Support passengers needing extra help during their journeys, ensuring safety and comfort.
- Company: CES Locums is a specialist recruitment agency in health and social care across the UK.
- Benefits: Enjoy weekly pay, career development, holiday pay, and a supportive work environment.
- Why this job: Make a real difference daily while working in a caring and inclusive team.
- Qualifications: Compassionate attitude, good communication skills, and flexibility are essential; experience is a bonus.
- Other info: Flexible working hours between 20-40 per week, with uniform and equipment provided.
Do you enjoy helping others and want to make a real difference every day? We are looking for caring, reliable, and customer-focused Passenger Assistants to join our team based in Harrow.
Hours: 20 - 40 per week
About the Role:
As a Passenger Assistant, you will support individuals who need extra help when travelling including children being transported to school, elderly passengers, those with reduced mobility or other access needs. You will ensure they have a safe, comfortable and positive journey.
Key Responsibilities:
- Greet and assist passengers at their pick up locations
- Help with boarding, alighting and transfers between services
- Operate mobility aids (ramps, wheelchairs) with care and confidence
- Provide clear, friendly information and reassurance
- Coordinate with staff and transport teams for smooth handovers
- Keep accurate records of assisted journeys and incidents
What You Will Bring:
- A compassionate and respectful attitude
- Good communication and people skills
- A calm, problem-solving approach
- Flexibility and reliability
Job Requirements:
- DBS on update service (Desirable)
- Knowledge of relevant health and safety regulations and disability discrimination laws.
- Experience in a similar role is a bonus - but not essential
Benefits:
- Supportive and inclusive working environment
- Career development opportunities
- Weekly Pay
- Uniform and equipment provided
- Holiday Pay
- PAYE or Umbrella Payroll
- Lucrative refer a friend scheme
If you would like to learn more about the opportunity, please contact Jason on (phone number removed), message (phone number removed) or alternatively apply directly through this ad!
Passenger Assistant employer: Clinical Employment Services
Contact Detail:
Clinical Employment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Assistant
✨Tip Number 1
Familiarise yourself with the specific needs of the passengers you'll be assisting. Understanding the challenges faced by children, the elderly, and those with reduced mobility will help you demonstrate your empathy and readiness for the role.
✨Tip Number 2
Practice your communication skills! Being able to convey information clearly and reassuringly is crucial in this role. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Research health and safety regulations related to passenger assistance. Showing that you are knowledgeable about these laws can set you apart from other candidates and demonstrate your commitment to safety.
✨Tip Number 4
Network with current or former Passenger Assistants if possible. They can provide insights into the role and share tips on how to excel, which can be invaluable during your application process.
We think you need these skills to ace Passenger Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Passenger Assistant. Familiarise yourself with the key tasks such as assisting passengers, operating mobility aids, and providing clear information.
Tailor Your CV: Highlight any relevant experience or skills that align with the job description. Emphasise your communication skills, compassion, and any previous roles where you've assisted others, especially in a transport or care setting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the role. Mention specific examples of how you've demonstrated reliability and problem-solving in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Clinical Employment Services
✨Show Your Compassion
As a Passenger Assistant, your ability to show empathy and care is crucial. During the interview, share examples of how you've helped others in the past, especially in challenging situations. This will demonstrate your suitability for the role.
✨Highlight Communication Skills
Good communication is key in this role. Be prepared to discuss how you effectively communicate with different types of passengers, including children and the elderly. Use specific examples to illustrate your point.
✨Demonstrate Problem-Solving Abilities
The ability to remain calm and solve problems on the spot is essential. Think of scenarios where you had to think quickly and resolve an issue, and be ready to share these during your interview.
✨Familiarise Yourself with Regulations
Understanding health and safety regulations and disability discrimination laws is important. Brush up on these topics before your interview, as it shows your commitment to providing a safe and respectful environment for all passengers.
