At a Glance
- Tasks: Handle patient calls and provide top-notch customer service in ophthalmology.
- Company: Leading eye clinic focused on exceptional patient experiences.
- Benefits: Job stability, health insurance, and discounts on services.
- Other info: Ongoing training in customer service and ophthalmology.
- Why this job: Join a dynamic team and make a real difference in patient care.
- Qualifications: Customer service experience, preferably in healthcare, and teamwork skills.
The predicted salary is between 30000 - 40000 £ per year.
En Clínica de Ojos D` Opeluce SAC estamos en búsqueda de un/a Teleoperador/a de atención al cliente para unirse a nuestro equipo. Como empresa líder en servicios oftalmológicos, nos enorgullece ofrecer a nuestros pacientes la mejor experiencia en atención al cliente. Si eres una persona dinámica, con habilidades en comunicación y orientación al cliente, ¡queremos conocerte!
Responsabilidades:
- Atender llamadas telefónicas de los pacientes y resolver sus dudas o consultas relacionadas con nuestros servicios oftalmológicos.
- Brindar información acerca de los diferentes tratamientos y procedimientos que ofrecemos en la clínica.
- Gestionar y agendar citas médicas en el sistema, asegurando una correcta coordinación entre los pacientes y los especialistas.
- Realizar seguimiento a los pacientes antes y después de su visita a la clínica, asegurando su satisfacción y resolviendo cualquier inquietud o inconveniente que puedan tener.
- Mantener una buena comunicación con las diferentes áreas de la clínica para garantizar una correcta atención a los pacientes.
Requisitos:
- Experiencia previa en atención al cliente, preferentemente en el ámbito de la salud.
- Conocimientos básicos de informática y manejo de sistemas de gestión de citas.
- Capacidad para trabajar en equipo y bajo presión.
- Tener conocimiento del Sited (deseable pero no indispensable).
- Disponibilidad para trabajar en horarios fijos de lunes a viernes de 07:40 a 18:00 y sábado de 7:40 a 13:10 horas en el distrito de Lince.
Ofrecemos:
- Estabilidad laboral y oportunidades de crecimiento dentro de la empresa.
- Capacitación constante en el área de atención al cliente y conocimientos en oftalmología.
- Beneficios adicionales como seguro de salud y descuentos en servicios oftalmológicos.
Si cumples con los requisitos y te gustaría formar parte de nuestro equipo, envíanos tu currículum vitae con tus datos de contacto actualizados. Nos pondremos en contacto contigo para agendar una entrevista y conocer más sobre tus habilidades y motivaciones para trabajar con nosotros. ¡Esperamos contar contigo para brindar la mejor atención a nuestros pacientes en Clínica de Ojos D` Opeluce SAC!
Teleoperador/a con exp. en clínicas con disponibilidad inmediata in Lincoln employer: Clínica de Ojos D` Opeluce SAC
Clínica de Ojos D` Opeluce SAC is an exceptional employer, offering a dynamic work environment where employees can thrive in their customer service roles. With a strong focus on professional development through ongoing training in ophthalmology and customer care, we provide our team with the tools they need to succeed. Located in the vibrant district of Lince, we also offer stability, health insurance benefits, and discounts on our services, making us a rewarding place to build your career.
Contact Details:
Clínica de Ojos D` Opeluce SAC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Teleoperador/a con exp. en clínicas con disponibilidad inmediata in Lincoln
✨Tip Number 1
Make sure to research the company before your interview. Knowing about their services and values will help you tailor your responses and show that you're genuinely interested in joining their team.
✨Tip Number 2
Practice common interview questions related to customer service. Think about your past experiences and how they relate to the role of a Teleoperador/a, especially in a healthcare setting.
✨Tip Number 3
Dress appropriately for the interview. First impressions matter, so looking professional can set a positive tone right from the start.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the position.
We think you need these skills to ace Teleoperador/a con exp. en clínicas con disponibilidad inmediata in Lincoln
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service, especially in healthcare. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer service and why you’re excited about working with us at Clínica de Ojos D` Opeluce SAC. Keep it friendly and professional!
Show Off Your Communication Skills:Since the role involves a lot of communication, make sure your application reflects your ability to convey information clearly. Whether it’s through your CV or cover letter, we want to see that you can communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Clínica de Ojos D` Opeluce SAC
✨Know Your Stuff
Make sure you brush up on the services and treatments offered by the clinic. Familiarise yourself with common ophthalmological terms and procedures so you can confidently answer questions and engage in meaningful conversations during the interview.
✨Show Off Your Communication Skills
Since the role is all about customer service, practice articulating your thoughts clearly and concisely. You might want to prepare examples of how you've successfully handled customer queries or resolved issues in the past, especially in a healthcare setting.
✨Demonstrate Team Spirit
The job requires working closely with various departments, so be ready to discuss your experience in teamwork. Share specific instances where you collaborated effectively with others to achieve a common goal, highlighting your ability to thrive under pressure.
✨Be Ready for Scenario Questions
Prepare for situational questions that may arise during the interview. Think about how you would handle a difficult patient or manage scheduling conflicts. This will show your problem-solving skills and your commitment to providing excellent patient care.
