At a Glance
- Tasks: Assist in maintaining sports facilities and provide excellent customer service.
- Company: University of Stirling, a vibrant community focused on sports and wellbeing.
- Benefits: Flexible hours, team environment, and opportunities for training and development.
- Other info: Work early mornings, evenings, and weekends; great for students seeking flexible work.
- Why this job: Join a dynamic team and make a difference in the sports community.
- Qualifications: Strong communication skills and a passion for sports.
The predicted salary is between 12 - 15 £ per hour.
The Sports Attendant will assist with the implementation of the University of Stirling Sport strategy relating to facilities management by maintaining and improving customer service. The role holder will be expected to show excellence in customer care when dealing with all enquiries and provide a responsive life guarding and sports attendant service, prepare activity and associated areas for use, ensure that activity areas are safe and monitor the use of all sports and associated areas. The role holder may be asked by the Operations Manager to cover the duties of a Duty Officer when required.
Additional Information/Special Conditions
- A working pattern operates, and the nature of the duties will require the job holder to work early morning, evenings, weekends and bank holidays and a show willingness to work additional hours to cover holidays, sickness and large events.
- The earliest shift starts at 5:30am and the latest shift ends at 10:30pm.
- The full-time working week is an average of 36 hours per week over a four-week rota.
- Sports Attendants will receive a 1-hour unpaid break for a shift over 6 hours.
- Sports Attendants are normally expected to work two weekends in four.
- The successful candidate will be expected to wear uniform.
- Attendance at staff training (currently on Friday afternoons from 1pm-3pm) is compulsory and part of the working pattern.
- Working patterns may be subject to change.
Life Guarding
- To carry out the role of a professional rescuer by preventing accidents and ensuring the safety of all customers, staff and other users of the swimming pool.
- To maintain a safe swimming pool environment by utilising skills acquired through training and understanding of the Normal Operating Procedures and Emergency Action Plan.
Attending
- To assist in the preparation of all activity areas, meeting rooms and changing areas for use, and in accordance with the front of house system.
- To monitor use of all facilities.
- To ensure all equipment and facilities are safe, clean and tidy.
Customer Care
- To act as a source of information to encourage repeat and new business.
- To act as a point of contact for any customer enquiries.
- To respond, resolve or refer issues raised by customers in accordance with agreed procedures and practices and in a polite and constructive manner.
Service Development
- To work in accordance with service standards set by the University of Stirling Sport and from time to time contribute in the review and development of customer standards in response to customer feedback.
- To contribute to the process of continuous improvement.
Administration
- To assist with daily checks and administrative activities.
Continuous Improvement
- To attend and participate in regular staff training and development activities relevant to the role.
- To keep essential lifeguarding and first aid qualifications and training records up to date.
- To contribute to the continuous development of the service.
Health, Safety and Security
- To adhere to University policies.
- To follow safe methods of work.
- To follow emergency procedures as outlined and provided in the Emergency Action Plan.
- To ensure other staff adhere to safe methods of work.
Administering
- To complete all records required accurately and diligently.
- To ensure that a full handover is provided to other Sports Attendant staff and/or the Duty Officer (when appropriate), to highlight outstanding actions and issues that have arisen during shift.
Communicating
- To communicate effectively with staff and customers.
Miscellaneous
- To undertake other duties as may be required by the Operations Manager.
Sports Attendant (Part time) in Stirling employer: ClimateXChange
The University of Stirling offers a dynamic and supportive work environment for Sports Attendants, where excellence in customer service is at the forefront of our mission. With flexible working patterns, opportunities for professional development, and a commitment to health and safety, employees can thrive while contributing to a vibrant sports community. Join us in fostering a culture of continuous improvement and making a positive impact on our users' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sports Attendant (Part time) in Stirling
✨Get Involved in Local Sports Events
Find local sports events or community recreation activities in your area and offer to volunteer. This is a fantastic way to network with industry professionals, gain hands-on experience, and show your commitment to the field. Plus, it could lead directly to job opportunities in organisations like ClimateXChange!
✨Join Sports Management Associations
Consider joining sports management associations or local clubs related to your interests—these often have member directories or job boards. Engaging with these communities can help you learn about part-time roles and connect with key people who might point you towards open positions at places such as ClimateXChange.
✨Leverage University Career Services
If you’re currently studying or recently graduated, don’t overlook your uni’s career services! They often have tailored resources for landing part-time roles in sports management and can help you with personalised advice, job listings, and even intro opportunities to employers like ClimateXChange.
✨Boost Your Online Presence
Create a LinkedIn profile highlighting your interest in sports and recreation management. Share any relevant experiences or passion projects related to sports, and join LinkedIn groups focused on the industry. This can help raise your visibility in the field and may catch the eye of hiring managers at ClimateXChange!
We think you need these skills to ace Sports Attendant (Part time) in Stirling
Some tips for your application 🫡
Show Off Your Passion for Sports:When applying for a role in sports recreation management, let your love for sports shine through in your CV and cover letter. Share any experiences you have managing teams, coordinating events, or working in sports facilities. This enthusiasm is infectious and is sure to catch the eye of the hiring team at ClimateXChange.
Highlight Relevant Certifications:If you've got any certifications related to sports management, first aid, or coaching, make sure to list them prominently. These qualifications demonstrate your commitment to the field and your preparedness for the responsibilities of the job. Don't forget to mention any practical training that shows you're ready to jump in at ClimateXChange.
Flexibility and Availability is Key:For part-time roles, availability can be a big plus. Mention your schedule clearly in your application, showing you're ready to work weekends or evenings if needed. This will help ClimateXChange see you as a reliable choice who can fit in with their staffing needs.
Tailor Your Experience to the Role:When crafting your CV and cover letter, align your previous experiences with the specific requirements of the role at ClimateXChange. If you've coordinated sports leagues, organised events, or managed budgets, make sure those get the spotlight. This way, you can clearly show how you're the perfect fit for their team!
How to prepare for a job interview at ClimateXChange
✨Show Off Your People Skills
In sports recreation management, it's all about engaging with people—be it clients, team members, or event participants. During the interview with ClimateXChange, be ready to share examples of how you've successfully handled diverse groups and fostered positive experiences in recreational settings.
✨Brush Up on Your Technical Knowledge
From managing sports facilities to understanding recreational programming, don’t forget the technical aspects of the role. Prepare to discuss specific software or tools you’ve used for scheduling events or managing participants, as this shows you're ready for the part-time responsibilities you'll be taking on at ClimateXChange.
✨Communicate Your Passion for Sports
As this is a part-time role, passion counts for a lot! Make sure to convey your enthusiasm for sports and recreation in the interview. Talk about your experience with recreational activities—anything from coaching to volunteering—to help ClimateXChange see the personal investment you've got in the field.
✨Think About Your Flexibility
With part-time roles, it’s essential to demonstrate your availability and adaptability. Be ready to discuss your schedule and how you can adjust to the needs of ClimateXChange. Share examples of how you’ve successfully balanced other commitments while pursuing your passion for sports—it’ll show you’re a reliable choice for them.
