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- Tasks: Lead client onboarding and provide top-notch technical support in a remote setting.
- Company: Mission-driven SaaS company focused on climate-tech solutions.
- Benefits: Competitive salary, flexible working, and the chance to make a real impact.
- Why this job: Join us to drive climate initiatives and maximise client value with innovative tech.
- Qualifications: 3+ years of SaaS experience and strong communication skills required.
- Other info: Fully remote role with opportunities for personal and professional growth.
The predicted salary is between 35000 - 50000 £ per year.
A mission-driven SaaS company in climate-tech seeks a Senior Service Delivery Consultant to maximize client value from their platforms. The role involves overseeing client onboarding, providing technical support, and managing service inquiries within a fully remote setting.
Candidates should have over 3 years of SaaS experience, exceptional communication skills, and the ability to manage technical documentation.
This position offers a competitive salary from £35,000 to £50,000, along with opportunities for flexible working and significant impact on climate initiatives.
Remote Senior Climate-Tech SaaS Service Delivery Lead in Newcastle upon Tyne employer: Climate17
Contact Detail:
Climate17 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Senior Climate-Tech SaaS Service Delivery Lead in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the climate-tech space on LinkedIn or other platforms. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your SaaS experience and how you've maximised client value in previous roles. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers, especially around technical support and service delivery scenarios. Confidence is key!
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and passion for climate initiatives. Plus, it shows you're genuinely interested in being part of our mission-driven team.
We think you need these skills to ace Remote Senior Climate-Tech SaaS Service Delivery Lead in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Climate-Tech: When writing your application, let your enthusiasm for climate-tech shine through! We want to see how your values align with our mission. Share any relevant experiences or projects that highlight your commitment to making a difference in this field.
Tailor Your Experience: Make sure to customise your application to reflect your SaaS experience. We’re looking for someone with over 3 years in the industry, so highlight specific roles and achievements that demonstrate your expertise in service delivery and client management.
Communicate Clearly: Exceptional communication skills are key for this role. Use clear and concise language in your application. We appreciate straightforwardness, so avoid jargon unless it’s necessary to showcase your technical knowledge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Climate17
✨Know Your SaaS Inside Out
Make sure you’re well-versed in the specifics of SaaS, especially in the climate-tech sector. Brush up on the company’s platform features and how they deliver value to clients. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Communication Skills
As a Senior Service Delivery Consultant, communication is key. Prepare examples of how you've effectively communicated with clients or team members in the past. Think about times when you resolved issues or clarified technical details—these stories will highlight your skills.
✨Prepare for Technical Questions
Expect some technical questions related to service delivery and client onboarding. Review common challenges in SaaS service delivery and think about how you would address them. Being able to discuss these scenarios will demonstrate your expertise and problem-solving abilities.
✨Align with Their Mission
This role is all about making an impact on climate initiatives. Research the company’s mission and values, and be ready to discuss how your personal values align with theirs. Showing that you’re passionate about their cause can set you apart from other candidates.
