Community Hub, Events and Volunteer Coordinator (Freelance) in Bath

Location: Bath (mainly based at the Climate Hub, at the former ticket office, Bath Bus Station with some flexibility)

Contract: Freelance / self-employed

Rate: £20.00 per hour

Start: As soon as possible

ABOUT CLIMATE HUB

Climate Hub is entering an exciting new phase as we prepare to launch our 2026 strategy, building on a successful first year of operating a physical community Hub in Bath. Our Hub has become a welcoming space for conversation, learning and action on climate and nature, powered by volunteers, partnerships and a rich programme of events. As demand grows, we are seeking a skilled Community Hub, Events and Volunteer Coordinator to lead this people‑centred work. Climate Hub is a collaborative project, the postholders work with the Trustees and partners to deliver the aims and objectives of the charity.

THE ROLE

This role is at the heart of Climate Hub’s public face. It is responsible for ensuring the physical Hub is welcoming, well‑organised and purposeful, and that volunteers feel supported, confident and valued in their roles. In practice, this means coordinating rotas, delivering volunteer inductions, responding to volunteer queries, and being present in the Hub during key moments. It also involves shaping and delivering a programme of events that reflect community interests and strategic priorities, from talks and workshops to celebrations and campaigns in collaboration with the wider team at the Climate Hub. This role balances practical logistics with emotional intelligence. It is about people, relationships and creating an atmosphere where meaningful conversations and connections can happen. You will hold responsibility for the day‑to‑day experience of the Hub, both for the community and for the volunteers who make it possible.

What this Role Involves in Practice

This role involves regular, hands‑on coordination of the Hub and volunteers, meaning time spent at the Hub is essential. A significant proportion of the time is spent responding to volunteer queries, adjusting rotas, solving last‑minute issues, and ensuring people feel supported and confident when on shift. The postholder is responsible for volunteer inductions, keeping records up to date, and ensuring safeguarding and health and safety processes are followed and evaluation. This includes noticing when volunteers need extra support, clarification or reassurance, an important but often unseen aspect of the role. Events management includes everything from initial planning in collaboration with the Climate Hub team and partner liaison through to set‑up, delivery, and follow‑up. This role ensures the Hub remains a welcoming, well‑run space where both the public and volunteers have a positive experience. This is a people‑centred role with a strong relational and practical focus, requiring both organisation and empathy.

KEY RESPONSIBILITIES

• Oversee the smooth day‑to‑day running of the physical Hub
• Develop and maintain rotas, opening procedures and safe, welcoming systems
• Ensure all IT and other systems are working smoothly
• Work closely, meet and liaise regularly with the Operations Manager with feedback about the role
• Act as a point of contact for Hub users, facilitators and partners
• Recruit, onboard and train volunteers
• Deliver inductions and provide ongoing supervision and support, especially with ensuring volunteers are familiar with the operating systems at the Hub
• Maintain volunteer records and safeguarding processes

Events & Activities

• Plan and deliver a programme of talks, workshops and community events in collaboration with the wider Climate Hub team
• Liaise with speakers, facilitators and partners
• Support events from concept through to delivery, recording feedback and evaluation to monitor the impact of activities.

ABOUT YOU

Essential knowledge, skills and experience:

• A good knowledge of climate science and biodiversity issues and ways of tackling these at both local and national / international levels
• Strong IT skills, especially with using Canva and Google
• Strong interpersonal and organisational skills
• Confidence in creating welcoming, inclusive environments
• Monitoring and evaluations skills
• Experience in community hub, voluntary organisations, charities or environmental projects
• An understanding of safeguarding and good volunteer practice
• Good level of knowledge of the community/voluntary sector preferably in Bath and NE Somerset
• A strong concern about the impacts of climate change and nature loss
• A desire to do more yourself and see more people take action
• A belief that together we can make change
• Self motivated and able to work independently, but within a collaborative team
• A team player with a proactive approach
• Ability to be flexible, adaptable and to take initiative

A chance to shape an organisation at a strategic turning point. A varied, freelance role with genuine influence. A collaborative environment with strong local partnerships. Flexible working arrangements, meaningful work contributing to positive social impact and community empowerment towards a sustainable future for all. An opportunity to join a friendly, fun, professional, challenging, and supportive place to work and a team that is collectively focused on making a positive impact.

WORKING ARRANGEMENTS, HOURS AND PAY

The postholder will be a part time contractor, working on a freelance basis, keeping a record of hours worked to submit invoices monthly for payment along with any expenses. They will need to be registered with HMRC and provide evidence of professional indemnity insurance. The work location will be a mix of remote working and working at the Climate Hub, located at the former ticket office, Bath Bus Station. Some of the benefits of working with the Climate Hub are working in a collaborative, supportive and inclusive work environment where ideas are valued and encouraged, doing work that is meaningful and contributing to positive social impact and community empowerment towards a sustainable future for all. The pay is £20.00 per hour inclusive for a total of 10 hours a week. This equates to 10 hours per week for 26 weeks, at £200.00 per week. The role will start as soon as possible and run for 6 months with an expectation for extending the contract subject to successful funding applications. There will be a 1 month probationary period. Work will be flexible and may include occasional weekends and evenings.

APPLICATION PROCESS

Closing date for applications: 12pm on 26th January. Please submit the following to the email: sue@climatehub.org.uk, labelling the header in your email ‘job application’. For further information about the role, please email info@climatehub.org.uk. Interviews will be in central Bath on 18th February 2026.

A CV including at least two references

A cover letter giving examples of how you meet the criteria above (approx 1000 words/ 2 sided sheet of A4). Applications will be scored on the evidence provided that these criteria have been met. For GDPR, please do not include age or physical address on your application, though it would be helpful to indicate if you live in Bath. We will contact applicants by phone or email.