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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and create memorable experiences.
- Company: Join the City Pub Group/Youngs, known for warm hospitality and great vibes.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at our pubs.
- Why this job: Be part of a vibrant team and grow your career in hospitality.
- Qualifications: Passion for customer service and team training skills.
- Other info: Access to career pathways and ongoing development opportunities.
The predicted salary is between 24000 - 36000 £ per year.
We are a collective of like-minded, guest-focused individuals. Our mission is to craft memorable experiences and lasting memories, delivered with warm, genuine & generous hospitality. As part of the City Pub Group/Youngs portfolio, we offer unrivalled benefits, development opportunities & progression pathways for our team.
The Cliftonville is a venue for all to love - exceptional locally sourced food delivered with heart, 30 boutique bedrooms with unrivalled sea views & a burgeoning weddings and events business. Just a short stroll from the beach, the pier and the town centre, we have a lot to shout about and to be proud of.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor employer: Cliftonville
Contact Detail:
Cliftonville Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Network like a pro! Get chatting with folks in the industry, whether it's at local events or online. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up and shine! If you can, visit the venue where you want to work. Grab a drink or a bite, and chat with the staff. This not only shows your interest but also gives you a chance to see the vibe of the place.
✨Tip Number 3
Be ready to impress in interviews! Brush up on your customer service skills and think of examples where you've gone above and beyond. We love seeing passion for hospitality, so let it shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities and benefits we offer right there.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! Share specific examples of how you've delivered exceptional customer service in the past. We want to see that you genuinely care about creating memorable experiences.
Tailor Your Application: Make sure to tailor your application to the Supervisor role. Highlight your leadership skills and any experience you have in training or mentoring others. This will show us that you're ready to take on the responsibilities of leading a team.
Be Authentic: We love authenticity! Don’t be afraid to let your personality come through in your writing. Share what makes you unique and why you’re excited about the opportunity to work with us at The Cliftonville.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s super easy and ensures your application gets to the right people. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Cliftonville
✨Know the Venue Inside Out
Before your interview, take some time to research The Cliftonville. Familiarise yourself with its menu, services, and unique features like the sea views and events. This shows genuine interest and helps you connect your answers to the venue's offerings.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you built rapport and created memorable experiences, aligning with the company's mission.
✨Demonstrate Leadership Qualities
Think about times when you've led a team or taken charge in a challenging situation. Be ready to discuss your approach to training and developing team members, as well as how you ensure a safe and effective shift. This will show you're ready to step into the Supervisor role.
✨Ask Thoughtful Questions
Prepare a few questions that reflect your interest in the role and the company. Inquire about their training programmes, career pathways, or how they maintain their high standards of hospitality. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
