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- Tasks: Lead and train teams to deliver exceptional customer service at a seaside venue.
- Company: Vibrant seaside hospitality venue in North Norfolk.
- Benefits: Career development, training courses, free meals, and employee perks.
- Why this job: Join a passionate team and create delightful experiences for customers.
- Qualifications: Strong leadership skills and a passion for hospitality.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
A seaside hospitality venue in North Norfolk is seeking a Supervisor to provide exceptional customer service and lead shifts effectively. As a successful candidate, you'll be passionate about training the team and ensuring a delightful experience for customers.
The role comes with career development opportunities, access to training courses, free meals, and various employee benefits, making it a great opportunity for those committed to a career in hospitality.
Hospitality Supervisor: Lead & Train Teams employer: Cliftonville
Contact Detail:
Cliftonville Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor: Lead & Train Teams
✨Tip Number 1
Get to know the venue! Before your interview, spend some time researching the seaside hospitality venue. Familiarise yourself with their services and customer reviews. This will help you show genuine interest and tailor your answers to what they value.
✨Tip Number 2
Show off your training skills! Since the role involves leading and training teams, think of examples from your past experiences where you've successfully trained others. Be ready to discuss your approach and how it led to improved performance or customer satisfaction.
✨Tip Number 3
Practice your customer service scenarios! Prepare for potential situational questions about handling difficult customers or leading a team during busy shifts. We recommend role-playing these scenarios with a friend to build confidence and refine your responses.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a great way to ensure your application gets noticed, and you can easily keep track of your progress throughout the hiring process.
We think you need these skills to ace Hospitality Supervisor: Lead & Train Teams
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how passionate you are about providing exceptional customer service and leading a team to success.
Highlight Your Training Experience: Make sure to mention any experience you have in training or mentoring others. We’re looking for someone who can inspire and develop our team, so share specific examples of how you've done this in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. We love seeing candidates who understand what we do and how they can contribute to our seaside venue.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role and our company culture.
How to prepare for a job interview at Cliftonville
✨Know the Venue Inside Out
Before your interview, make sure you research the seaside hospitality venue thoroughly. Understand their values, customer service approach, and any unique offerings they have. This will not only impress the interviewers but also help you tailor your answers to align with their expectations.
✨Showcase Your Training Passion
Since the role involves leading and training teams, be prepared to discuss your experience in training others. Share specific examples of how you've successfully developed team members in the past. Highlight your passion for fostering a positive learning environment and how it contributes to exceptional customer service.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples from your previous roles where you had to manage a challenging customer or lead a team through a busy shift. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the training courses available, career development opportunities, or how the team collaborates during busy periods. This demonstrates your enthusiasm for the position and helps you gauge if it's the right fit for you.
