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- Tasks: Lead a team to deliver exceptional customer service and create memorable experiences.
- Company: Join the City Pub Group/Youngs, known for its warm hospitality and vibrant culture.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Why this job: Be part of a dynamic team in a stunning seaside venue with growth opportunities.
- Qualifications: Passion for customer service and team training, with leadership skills.
- Other info: Access to career pathways, apprenticeships, and ongoing development in hospitality.
The predicted salary is between 24000 - 36000 £ per year.
We are a collective of like-minded, guest-focused individuals. Our mission is to craft memorable experiences and lasting memories, delivered with warm, genuine & generous hospitality. As part of the City Pub Group/Youngs portfolio, we offer unrivalled benefits, development opportunities & progression pathways for our team.
The Cliftonville is a venue for all to love - exceptional locally sourced food delivered with heart, 30 boutique bedrooms with unrivalled sea views & a burgeoning weddings and events business. Just a short stroll from the beach, the pier and the town centre, we have a lot to shout about and to be proud of.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor in Cromer employer: Cliftonville
Contact Detail:
Cliftonville Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Cromer
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Cliftonville and soak up the atmosphere. Chat with staff and customers to get a feel for the place. This shows you’re genuinely interested and helps you connect during the interview.
✨Tip Number 2
Show off your passion for hospitality! When you’re chatting with the hiring team, share stories about your experiences in customer service. Highlight how you’ve gone above and beyond to create memorable moments for guests.
✨Tip Number 3
Be ready to discuss training and development! Since they value growth, come prepared with ideas on how you can help train and inspire the team. This will show that you’re not just looking for a job, but a career.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. Mention something specific from your chat to remind them of your enthusiasm. It’s a simple way to stand out and keep you fresh in their minds.
We think you need these skills to ace Supervisor in Cromer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional customer service and creating memorable experiences.
Tailor Your Application: Make sure to customise your application to reflect the values and mission of our team. Highlight any relevant experience that shows you can build rapport with customers and lead a team effectively.
Be Genuine: We appreciate authenticity! Use your own voice in your application and don’t be afraid to share personal stories or experiences that demonstrate your commitment to the hospitality industry.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Cliftonville
✨Know the Venue Inside Out
Before your interview, take some time to research The Cliftonville and its offerings. Familiarise yourself with their menu, the unique features of the venue, and any recent events or promotions. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Think about how you handled difficult situations or trained team members to enhance service quality. This will demonstrate your passion for hospitality.
✨Emphasise Team Leadership
Highlight your ability to lead and motivate a team. Share specific instances where you successfully managed a shift or trained new staff. Discuss your approach to building rapport within the team and how you ensure everyone is equipped to deliver outstanding service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available, or how the team collaborates to create memorable experiences for guests. This shows your enthusiasm for the role and your commitment to growing within the company.