At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for guests.
- Company: Join a vibrant team at The Cliftonville, part of the City Pub Group.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Access to training, apprenticeships, and a supportive work environment.
- Why this job: Be part of a friendly team and enjoy career growth in a beautiful seaside location.
- Qualifications: Experience in customer service, excellent communication skills, and a passion for teamwork.
The predicted salary is between 20000 - 25000 € per year.
We are a collective of like-minded, guest-focused individuals. Our mission is to craft memorable experiences and lasting memories, delivered with warm, genuine & generous hospitality. As part of the City Pub Group/Youngs portfolio, we offer unrivalled benefits, development opportunities & progression pathways for our team.
The Cliftonville is a venue for all to love - exceptional locally sourced food delivered with heart, 30 boutique bedrooms with unrivalled sea views & a burgeoning weddings and events business. Just a short stroll from the beach, the pier and the town centre, we have a lot to shout about and to be proud of.
What We Offer Our Receptionists:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Receptionist:
As the successful Receptionist you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You will have experience working in a similar environment, be an active team player with excellent communication skills and have very high standards and an impeccable eye for detail. You will have a pro-active approach to driving sales and delivering growth through engagement with our customers and team and demonstrate great planning and organisational skills to maintain effective controls and ensure the financial credit and administration procedures are applied at all times.
Receptionist in Cromer employer: Cliftonville
At The Cliftonville, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values genuine hospitality and teamwork. With access to career pathways, training opportunities, and generous benefits such as free meals and discounts, our Receptionists enjoy a fulfilling role in a stunning seaside location that fosters both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Cromer
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around The Cliftonville and soak in the atmosphere. This will help you connect with the team and show your genuine interest in being part of their guest-focused mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your friendly personality and problem-solving abilities. We want to see how you handle different situations, so be ready to share examples during your chat.
✨Tip Number 3
Show off your teamwork spirit! Highlight experiences where you've worked collaboratively with others. We love a proactive team player, so make sure to mention how you’ve contributed to a positive work environment.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you’re serious about joining our team at The Cliftonville. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Receptionist in Cromer
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and outgoing personality shine through. We want to see the real you, so don’t be afraid to inject a bit of warmth and character into your words!
Highlight Relevant Experience:Make sure to mention any previous experience in customer service or similar roles. We love seeing how your background aligns with our mission of delivering exceptional hospitality.
Be Detail-Oriented:Since we value high standards and attention to detail, ensure your application is free from typos and errors. A polished application reflects your commitment to excellence, which is exactly what we’re looking for!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the amazing opportunities we have at The Cliftonville!
How to prepare for a job interview at Cliftonville
✨Know the Venue Inside Out
Before your interview, take some time to research The Cliftonville and its offerings. Familiarise yourself with their menu, the types of events they host, and their unique selling points. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
As a Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to deliver the warm and generous hospitality they value.
✨Emphasise Teamwork and Communication
Highlight your experience working in a team environment. Be ready to discuss how you communicate with colleagues and contribute to a positive atmosphere. They’re looking for someone who can fit into their collective of like-minded individuals, so showing your team spirit is crucial.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the company culture. This shows that you’re engaged and serious about the position. Plus, it gives you a chance to see if this is the right fit for you too!
