At a Glance
- Tasks: Manage daily operations and support staff in a friendly GP practice.
- Company: A welcoming family-run GP practice in West Bromwich.
- Benefits: Flexible hours, supportive team, and opportunities for professional growth.
- Other info: Great environment with a focus on staff development and patient care.
- Why this job: Join a caring team and make a difference in patient services.
- Qualifications: GCSEs in English and Maths; management experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Looking for an experienced Full/Part time Senior Receptionist/Assistant Manager to join our family GP practice. Who will be responsible for the smooth business and operational running of a general practice surgery.
Main duties of the job:
- Assist aspects of the clinical rotas and non-clinical rotas
- Manage financial aspects, NHS Pensions, and surgery supplies
- Handle complaints and submissions to relevant bodies
- Supervise staff and ensure operational efficiency
- Oversee significant events and patient services
- Ensure compliance with regulations and CQC
About us:
We are a friendly family run GP practice in West Bromwich with a branch site and three GP Partners, serving a patient list size of 5500 patients.
Job responsibilities:
- HR - recruitment and retention of staff and personnel management
- CQC Compliant
- Manage staff working hours and appraisals
- Support and mentor staff
- Update policies
- Arrange meetings and take minutes
- Order surgery supplies
- Review and update practice protocols and procedures
- Health and safety management
- Business continuity plans
- Arrange practice maintenance visits and insurances
- Conduct inductions and staff training
- Data protection compliance
- Manage practice website
- Conduct QOF reviews
- Handle payroll
Person Specification:
Qualifications:
- GCSE grade A to C in English and Maths or equivalent
- Previous management or leadership qualification
Senior Receptionist /Assistant Manager employer: Clifton Medical Centre
Clifton Medical Centre in Rotherham is an exceptional employer, dedicated to providing high-quality care while fostering a supportive and collaborative work environment. With a strong emphasis on professional development, our team members are encouraged to take active roles in leadership and continuous improvement initiatives, ensuring both personal and organisational growth. Located in a vibrant community, we offer flexible working arrangements and a friendly atmosphere that values compassion and teamwork, making it an ideal place for passionate General Practitioners to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Receptionist /Assistant Manager
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Clifton Medical Centre.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Clifton Medical Centre.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Clifton Medical Centre, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Senior Receptionist /Assistant Manager
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Clifton Medical Centre.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Clifton Medical Centre.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Clifton Medical Centre. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Clifton Medical Centre. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Clifton Medical Centre
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Clifton Medical Centre’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
