At Clifton Coffee, coffee is more than just whats in the cupes about people, relationships, and creating exceptional experiences. Were looking for an enthusiastic, customer-focused coffee professional to join our growing team.
This is a field-based role, ideal for someone based in and around Bristol who loves coffee, thrives on building relationships, and takes pride in delivering outstanding customer service. Youll work with some of the regions best hospitality businesses across areas including Bristol, Bath, Gloucester and the surrounding areas.
If youre passionate about specialty coffee, enjoy being out on the road, solving problems, and helping customers get the very best from their coffee offeringwed love to hear from you.
What youll be doing
As a key member of our wholesale support team, youll play an essential role in helping our customers succeed by delivering both exceptional coffee and exceptional service.
Your day-to-day will include:
- Delivering weekly coffee orders to our wholesale partners and building strong, lasting customer relationships
- Acting as the face of Clifton Coffee, representing our brand with professionalism, energy, and personality
- Troubleshooting coffee equipment including machines from La Marzocco, La Spaziale, VA and Ceado
- Dialling in grinders, supporting equipment maintenance, and helping customers consistently serve incredible coffee
- Delivering coffee training and sharing knowledge with customers and their teams
- Working closely with our roastery and engineering teams to ensure customers receive seamless support
- Taking pride in maintaining your company vehicle and equipment to a high standard
What were looking for
Were looking for someone who brings energy, curiosity, and genuine passion for hospitality.
Youll ideally have:
- A full, clean UK driving licence
- Experience in customer-facing roles
- Excellent communication and relationship-building skills
- A passion for great coffee and delivering memorable customer experiences
- A proactive attitude and willingness to learn new technical skills
- Ambition, self-motivation, and a desire to grow with the business
Coffee equipment experience is a bonus 7t attitude, passion, and a customer-first mindset matter most.
What youll get from us
We believe in investing in our people, and were committed to helping you grow.
As part of the team, youll receive:
- 25 days holiday plus time off over Christmas
- Specialist coffee equipment maintenance training
- Free Specialty Coffee Association training, including Barista Intermediate certification
- Discretionary performance bonuses
- The opportunity to work with an ambitious, passionate team in one of the UKs leading specialty coffee businesses
A workplace for everyone
At Clifton Coffee, were committed to building a diverse, inclusive workplace where everyone feels welcome. We strongly encourage applications from people of all backgrounds, experiences, and communities.
If coffee excites you, customer service comes naturally, and youre ready to be part of something growingwed love to hear from you.
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