Company DescriptionWho we areAs a global law firm our work spans jurisdictions, cultures, and languages – and so do our people. Our culture is collaborative and inclusive — where diverse perspectives are recognised and valued.
Are you the right candidate for this opportunity Make sure to read the full description below.
Where performing to your highest ability, unlocks equal access to opportunities to learn, thrive and grow. We combine deep legal expertise and commercial intelligence to grow, transform, protect, and defend our clients' businesses, across every critical moment. We operate in the sectors and regions that matter to our clients.
With forward-thinking insights and innovative, tech-enabled solutions that combine deep knowledge of their sectors and markets. Join us to build connections and work with colleagues as one global team – empowering each other to be exceptional and create advantage for our clients. Job DescriptionThe roleThe Client and Legal Knowledge Engineer sits within the Client and Legal Knowledge team and supports the evolution of the firm's knowledge role in an AI-enabled environment.
The role helps turn legal knowledge, client knowledge and expert insight into structured, governed and reusable knowledge assets that can be discovered, applied and improved across the firm. Working across the Client and Legal Knowledge portfolio, the role will identify, shape and support practical use cases that improve how the firm captures, structures, searches, navigates and reuses trusted knowledge.
This includes supporting knowledge products, platforms, enterprise search, intranet journeys, guided content experiences, taxonomy, content operations, adoption and AI-enabled knowledge initiatives. This is a knowledge role with a strong technology component.
- identifying what needs to be done, unblocking issues and helping the team deliver. Be willing to get into the detail and work hands-on across content, taxonomy, search configuration, testing, documentation, user feedback analysis, clean-up activity and operational tasks where needed. Work collaboratively across the team, stepping in to support colleagues and shared priorities rather than focusing only on narrowly defined responsibilities. Balance strategic thinking with practical execution, ensuring that ideas are translated into usable, adopted and well-governed knowledge solutions. Help maintain momentum on pilots, intranet improvements, taxonomy updates, search enhancements and knowledge product changes by following through on actions and driving work to completion. QualificationsYour experienceExperience, knowledge and capabilities: Experience improving knowledge search, intranet findability, guided content experiences or content discovery in a legal, professional services or enterprise knowledge environment. Practical experience applying or maintaining taxonomies, metadata schemas, topic structures, knowledge-type classifications, content standards or controlled vocabularies. Experience identifying, shaping or supporting practical knowledge, content, search, automation, intranet or AI-enabled use cases across a team, function or portfolio. Ability to work across multiple workstreams and stakeholder groups, translating user needs into reusable, scalable and practical knowledge solutions. Comfortable working at both conceptual and operational levels
- from designing taxonomy, search and use-case principles through to reviewing content, testing user journeys and helping implement improvements. Desirable: Experience in a global law firm or professional services environment. Experience with Microsoft 365, Power Platform, Azure AI, Copilot, legal AI tools or equivalent platforms. Experience supporting pilots, proofs of concept or product enhancements from idea through adoption. Familiarity with data governance, permissioned search, metadata quality, knowledge graphs, semantic search or content migration activity. Ability to work fluently with technical colleagues without needing to sit as a pure software engineering or data science role. Skills and behaviours: Knowledge mindset: understands how legal expertise is captured, curated, reused and governed. Product mindset: focuses on user needs, adoption, measurable value and continuous improvement. Technology fluency: can work confidently with AI, automation and platform teams while keeping knowledge outcomes central. Commercial and client focus: recognises that better knowledge delivery improves consistency, efficiency and client service. Collaboration: builds trusted relationships across practice groups, Client and Legal Knowledge, IT, Innovation, Risk and Compliance. Judgement: balances innovation with confidentiality, information governance and the need for lawyers to remain accountable for legal outputs. Proactivity: spots issues and opportunities, takes ownership and is comfortable suggesting practical ways to improve knowledge discovery, content quality and user experience. Delivery and practical problem solving: combines strategic thinking with a willingness to get into the detail, follow through on actions and move between user needs, content detail, taxonomy, search behaviour and operational constraints to deliver pragmatic improvements. Team player: works generously and collaboratively, supports shared priorities and is willing to step in where needed to help colleagues and the wider Client and Legal Knowledge team deliver portfolio-wide outcomes. Portfolio mindset: understands how different Client and Legal Knowledge products, platforms, content sets and operational processes connect, and looks for opportunities to create reusable solutions across the wider portfolio. Additional InformationHow we will support youFrom your first day with us, you will have opportunities to develop your skills and knowledge through formal training, informal coaching and mentoring, technical training and on the job learning. Hybrid workingThis role follows our 'balanced' hybrid working approach and as long as business needs allow, you will be supported to work in a hybrid way in line with the hybrid working policy. What we offer including our broad range of benefits and working environmentWhen you join Clifford Chance, you will have access to a broad range of benefits to support you across many aspects of your personal and professional life including financial, wellbeing, lifestyle, and family friendly benefits.
For more information on what we offer specifically in the UK, please visit our What We Offer page on our career site. Equal opportunitiesAt Clifford Chance, we understand that our true asset is our people.
Inclusion is good for our team and their families, our firm and society. We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment. We have a variety of flourishing employee networks.
These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement. Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. xohmjla Find out more about our inclusive culture here. SummaryType: Full-timeFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Legal Services
Client & Legal Knowledge Engineer in Vauxhall employer: Clifford Chance
Clifford Chance is an exceptional employer that champions inclusivity and diversity, making it a vibrant place to work for the Business Development & Marketing Manager role. With a strong commitment to employee growth, a supportive hybrid working environment, and a broad range of benefits tailored to enhance both personal and professional lives, the firm fosters a collaborative culture where every team member can thrive. Joining Clifford Chance means being part of a global network that values innovative thinking and provides opportunities to engage with high-profile clients across various sectors.
