Workplace Compliance Manager in London

Company Description

As a global law firm, our work spans jurisdictions, cultures, and languages – and so do our people. Our culture is collaborative and inclusive — where diverse perspectives are recognised and valued. Where performing to your highest ability unlocks equal access to opportunities to learn, thrive, and grow. We combine deep legal expertise and commercial intelligence to grow, transform, protect, and defend our clients' businesses across every critical moment. We operate in the sectors and regions that matter to our clients, with forward-thinking insights and innovative, tech-enabled solutions that combine deep knowledge of their sectors and markets. You’ll build connections and work with colleagues as one global team, unlocking opportunities for clients across borders, cultures, legal, and commercial disciplines.

The role is responsible for ensuring the firm's compliance with all relevant health, safety, and environmental legislation standards. Key responsibilities include:

• Developing and implementing policies
• Conducting risk assessments
• Managing incidents
• Overseeing business continuity planning
• Delivering compliance training
• Monitoring supplier compliance

The successful candidate will ensure the firm meets compliance requirements associated with ISO 14001, 45001, and 50001, including responsibility for legal and regulatory compliance, policy development, and risk management. The role requires close collaboration with the Workplace Operations leadership team and other internal stakeholders to drive continuous improvement and maintain the highest standards across all areas.

Key responsibilities:

• Act as the primary point of contact for compliance and workplace risk-related matters.
• Oversee all aspects of Workplace Operations compliance, ensuring adherence to statutory, contractual, and environmental requirements.
• Develop and approve Health and Safety policies, fostering a strong health and safety culture across the firm.
• Ensure we are compliant across all Health and Safety areas.
• Ensure we have trained first aiders and fire marshals.
• Lead the development and implementation of the Workplace Operations sustainability strategy.
• Provide line management to the Workplace Compliance team.
• Ensure legal and regulatory compliance, including the completion of comprehensive risk assessments and the implementation of effective mitigation strategies.
• Develop, implement, and maintain internal policies, procedures, and controls to manage workplace risks.
• Oversee business continuity planning, including regular testing and ensuring robust incident response protocols are in place.
• Define incident types, maintain incident logging systems, investigate and follow up on incidents, generate regular reports, and deliver relevant training.
• Develop and deliver compliance training on incident reporting, risk awareness, business continuity roles, and other key compliance topics in collaboration with internal stakeholders.
• Identify opportunities for improvement and drive enhancements to compliance programmes and overall effectiveness.
• Oversee independent monitoring and performance audits of service partners, contractors, and suppliers, ensuring compliance with ISO certification and other relevant standards.

Your experience:

• Ability to work effectively and co-operatively with senior stakeholders.
• Build and maintain relationships as well as influence all members of the Firm.
• Ability to build strong working relationships with specialist suppliers, clients, and internal stakeholders.
• Skilled in strategic supplier selection and contract management.
• Proven ability to analyse performance and compliance data generating actionable insight that improves user experience.
• Ability to work under pressure while maintaining sound judgment and professionalism.
• Flexible and effective verbal and written communication skills.
• You will be commercially minded with strong organisational and interpersonal skills.
• Act as the subject matter expert across the firm.

Experience:

• Experience leading continuous improvement initiatives.
• Proven experience of emergency planning and business continuity principles.
• Experience in Environmental monitoring and reporting.

Qualifications:

• Chartered member of the institution of occupational safety and health or appropriate experience.
• NEBOSH/IOSH.

Additional Information:

From your first day with us, you will have varied opportunities to continuously grow and develop your skills and knowledge. From formal training, informal coaching and mentoring through to skills-based and technical training and on-the-job learning.

This role follows our 'balanced' hybrid working approach and as long as business needs allow, you will be supported to work in a hybrid way in line with the hybrid working policy.

When you join Clifford Chance, you will have access to a broad range of benefits to support you across many aspects of your personal and professional life including financial, wellbeing, lifestyle, and family-friendly benefits.

At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm, and society. We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer, and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement. Our goal is to deliver an equality of opportunity, an equality of aspiration, and an equality of experience to everyone who works in our firm.