At a Glance
- Tasks: Provide top-notch tech support and manage IT issues in a dynamic law firm.
- Company: Leading international law firm in London with a focus on innovation.
- Benefits: Professional growth opportunities and a supportive work environment.
- Why this job: Join a diverse team and make a real impact in the legal tech space.
- Qualifications: Strong skills in MS Office, AV tools, and excellent interpersonal abilities.
- Other info: Fast-paced environment perfect for proactive individuals.
The predicted salary is between 36000 - 60000 £ per year.
A leading international law firm in London seeks a Senior Technical Support Analyst to deliver exceptional, in-person technical support and manage IT-related issues across the office. The role demands strong interpersonal skills, technical expertise in MS Office and audiovisual tools, and the ability to thrive in a fast-paced environment.
Candidates should possess a proactive mindset and a commitment to providing excellent client service while working collaboratively within a diverse team. Opportunities for professional growth and a supportive work environment await.
Senior Tech Support & AV Lead – LegalTech in London employer: Clifford Chance
Contact Detail:
Clifford Chance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Tech Support & AV Lead – LegalTech in London
✨Tip Number 1
Network like a pro! Reach out to current employees at the firm or similar companies on LinkedIn. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Show off your skills! Prepare a mini portfolio or case studies showcasing your technical expertise, especially with MS Office and AV tools. This will help us stand out during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. Focus on demonstrating our proactive mindset and client service skills, as these are key for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find elsewhere.
We think you need these skills to ace Senior Tech Support & AV Lead – LegalTech in London
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your technical expertise in MS Office and audiovisual tools in your application. We want to see how your skills can help us deliver exceptional support!
Emphasise Your Interpersonal Skills: Since this role involves a lot of client interaction, let us know about your strong interpersonal skills. Share examples of how you've successfully communicated with clients or team members in the past.
Demonstrate Your Proactive Mindset: We love candidates who take initiative! In your application, mention times when you’ve gone above and beyond to solve a problem or improve a process. Show us that you thrive in a fast-paced environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our diverse team.
How to prepare for a job interview at Clifford Chance
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially with MS Office and audiovisual tools. Be ready to discuss specific scenarios where you've successfully resolved tech issues, as this will show your expertise and problem-solving abilities.
✨Showcase Your Interpersonal Skills
Since the role involves delivering in-person support, practice how you communicate complex technical information in a simple way. Think of examples where you've worked collaboratively in a team or provided excellent client service to highlight your interpersonal skills.
✨Prepare for Fast-Paced Questions
Expect questions that assess how you handle pressure and fast-paced environments. Prepare anecdotes that demonstrate your ability to think on your feet and manage multiple IT-related issues simultaneously without compromising service quality.
✨Express Your Proactive Mindset
Be ready to discuss how you take initiative in your work. Share examples of when you've gone above and beyond to improve processes or support your team, as this aligns perfectly with the proactive mindset the firm is looking for.