AI Communications Executive Manager

Address: 10 Upper Bank St Canary Wharf London E14 5JJ City: London

Company Description

Who we are

We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm’s global standards with in-depth local expertise. Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating – full of opportunities to learn, thrive, and grow. That’s why we’re so proud of our inclusive, friendly, and team‑based approach to work. Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them. You’ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not‑for‑profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world‑class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across all of our teams. Whichever area of the business you join, you’ll become an integral part of an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.

Job Description

The role

Clifford Chance is embedding artificial intelligence at the heart of how the firm works and delivers value to clients. The AI Communications Executive Manager will shape and deliver the firm’s internal and external AI communications, reinforcing its position as a trusted leader in responsible, client‑focused AI. Working closely with senior stakeholders across AI Strategy, Technology, People, Operations and Communications, this role will develop clear, credible narratives and communications programmes and content aligned with the firm's strategy.

Why this role matters

This role sits at the centre of one of the most significant transformations facing the firm. The AI Communications Executive Manager will help determine how effectively Clifford Chance’s AI strategy is understood, embraced and valued—by its people, its clients and the wider market.

Key responsibilities

• Internal AI communications and engagement
• Develop and lead an internal strategic communications plan that supports an AI‑first mindset, positioning AI as a strategic enabler of client value, operational excellence and long‑term competitiveness.
• Develop and implement a clear, human‑centred AI narrative that builds understanding, confidence and trust among partners, lawyers and business professionals.
• Counsel and support partners and senior leaders with messaging and content to enable them to own and lead the AI story, including in conversations with clients, and advocacy through internal channels to drive adoption and value creation.
• Develop a cadence of content to drive through global channels to engage employees in the overarching narrative on AI and the various tools to enable us to achieve our strategy.
• Oversee the AI intranet page and global AI channels (Viva Engage) to ensure colleagues are informed, and able to access the resources and support needed to apply AI confidently and responsibly in their day‑to‑day work.
• Work in partnership with Change Management, People and Learning teams to ensure communications support broader behavioural and cultural change.
• External positioning and profile
• Partner with the Earned Media team to shape and deliver the firm’s external AI communications strategy, aligning internal progress and external profile as a leader in responsible AI deployment.
• Support consistent, high‑quality media and thought‑leadership engagement across priority markets and channels.
• Ensure AI messaging is consistent and current across all owned and earned channels.
• Leadership and collaboration
• Act as a trusted adviser to senior stakeholders, translating complex AI developments and narratives into clear, relevant communications content and briefing documents.
• Collaborate with key stakeholders across a global multi‑practice area partnership to ensure alignment, consistency and pace.
• Work in partnership with communications colleagues across our global markets to ensure content resonates globally and they are supported to drive locally.
• Play an active role in shaping how the firm communicates significant AI milestones and developments.

Qualifications

Your experience

• Significant experience leading strategic communications programmes in a global, complex organisation, ideally within professional or financial services.
• Strong background in technology‑related communications, change or transformation.
• Digitally confident in using AI, with experience across multiple channels and formats.
• Excellent written and verbal communication skills, with a creative strategic, data‑driven mindset.
• Proven ability to advise senior leaders and develop compelling, credible narratives.
• Commercially astute, with sound judgement in balancing transparency, competitiveness and reputation.
• Collaborative, proactive and comfortable operating in ambiguity.

How we will support you

From your first day with us, you will have varied opportunities to continuously grow and develop your skills and knowledge. From formal training, informal coaching and mentoring through to skills‑based and technical training and on the job learning.

Additional Information

This role follows our 'balanced' hybrid working approach and as long as business needs allow, you will be supported to work in a hybrid way with the expectation of working from the office for a minimum of 50% of your time.

What we offer including our broad range of benefits and working environment

When you join Clifford Chance, you will have access to a broad range of benefits to support you across many aspects of your personal and professional life including financial, wellbeing, lifestyle, and family friendly benefits.

Equal opportunities

At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and families, our firm and society. We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment. We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement. Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.