Clifford Chance LLP is implementing ServiceNow as the HR service delivery platform and digitising employee services across HR and other functions. The role focuses on configuring HR self-service, case management, and knowledge bases, while leveraging AI-assisted routing and proactive support to improve the employee experience.
You will collaborate with HR, IT and global teams to standardise workflows, deliver a unified digital front door, and continually optimise service delivery with data
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ServiceNow ESM Lead: HR, AI & Automation employer: Clifford Chance LLP
Clifford Chance is an exceptional employer, offering a dynamic and inclusive work environment in the heart of London. With a strong focus on employee growth, we provide extensive training and mentoring opportunities, ensuring that our team members can thrive in their careers while working on diverse and challenging IP cases for a global client base. Our collaborative culture fosters innovation and supports a healthy work-life balance, making it an ideal place for talented professionals seeking meaningful and rewarding employment.
