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- Tasks: Lead data strategy and insights to support environmental initiatives.
- Company: Join ClientEarth, a mission-driven organisation protecting our planet.
- Benefits: Flexible working options, competitive salary, and a commitment to diversity.
- Why this job: Make a real impact in environmental advocacy through data management.
- Qualifications: Experience with CRMs, data analysis, and team management required.
- Other info: Dynamic role with opportunities for professional growth in a supportive environment.
The predicted salary is between 50331 - 50331 ÂŁ per year.
At ClientEarth, we use the power of the law to protect our planet. We are hiring an experienced Database and Insights Manager to lead our External Affairs Operations department’s data strategy, governance, reporting, and insight development to enable the External Affairs team to deliver its strategic objectives effectively and efficiently.
Application Deadline: 1 April 2026
Department: External Affairs
Location: London
Compensation: ÂŁ50,331 / year
Meet your Manager: In this role, you will report to Ali Burr, ClientEarth’s Global Operations Lead (External Affairs). With over 10 years of international experience across higher education, international NGOs, and mission‑driven organisations, Ali leads ClientEarth’s External Affairs Operations Teams, who work across the fundraising and communications teams to strengthen organisational efficiency, governance, and compliance, and to support teams in scaling their impact. Before joining ClientEarth, Ali held senior operational roles in both international environmental rights organisations and NGOs.
Key Responsibilities:
- Lead the management and continuous development of ClientEarth’s CRM, overseeing supplier relationships and ensuring effective system performance.
- Oversee data management workflows across the External Affairs Department, ensuring accuracy, consistency and high data quality standards.
- Produce and enhance monthly insight reports, KPI dashboards, performance analysis, forecasts and audience insights to inform decision‑making.
- Oversee regular data hygiene, reconciliation of CRM and Finance systems, and support audit requirements.
- Oversee, review and, as appropriate, sign‑off on the work of line‑managed staff.
Skills, Knowledge and Expertise:
- Significant experience in information and contact management in CRMs, ideally Raiser’s Edge (essential).
- Significant experience in designing and delivering KPI reporting, dashboards and data analysis to support income forecasting, performance monitoring and strategic planning (essential).
- Experience of working with finance teams and a strong working knowledge of financial processes including gift administration, income tracking, reconciliation and reporting (essential).
- Experience developing and integrating third‑party platforms (e.g API integrations, or tools like ImportOmatic, Importacular, Power Automate) with CRM systems (essential).
- Experience of managing a small team or individual staff (essential).
- Core IT skills: able to use MS Office (particularly Excel), databases (e.g. Raisers’ Edge NXT; SharePoint) (essential).
Benefits:
- Flexible working: We are proud to be a Flexa accredited Employer. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office‑based.
- ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds.
Please note that ClientEarth is only able to employ those who have the pre‑existing legal right to work in the UK. ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Database & Insights Manager employer: ClientEarth
Contact Detail:
ClientEarth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Database & Insights Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at ClientEarth or similar organisations. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research ClientEarth’s mission and values, and think about how your experience with CRMs and data management aligns with their goals. Show them you’re not just a fit for the role, but for the team!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating your experience with KPI reporting and data analysis clearly. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Database & Insights Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Database & Insights Manager role. Highlight your experience with CRMs, KPI reporting, and data analysis. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about using data for good and how your background makes you a perfect fit for our External Affairs team. Keep it engaging and personal!
Showcase Relevant Experience: When filling out your application, be sure to showcase your relevant experience in managing databases and leading teams. We love seeing examples of how you've used data to drive insights and improve processes.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our mission and values!
How to prepare for a job interview at ClientEarth
✨Know Your CRM Inside Out
Make sure you’re well-versed in the specifics of Raiser’s Edge and any other CRM systems mentioned in the job description. Familiarise yourself with its features, functionalities, and how it integrates with other platforms. This will show your potential employer that you’re not just a user but someone who can lead and innovate in data management.
✨Showcase Your Data Skills
Prepare to discuss your experience with KPI reporting, dashboards, and data analysis. Bring examples of how your insights have influenced decision-making in previous roles. Being able to articulate your analytical process and the impact of your work will set you apart from other candidates.
✨Understand Financial Processes
Brush up on your knowledge of financial processes related to gift administration and income tracking. Be ready to explain how you’ve collaborated with finance teams in the past. This will demonstrate your ability to bridge the gap between data management and financial oversight, which is crucial for this role.
✨Prepare Questions for Your Manager
Think of insightful questions to ask Ali Burr about the External Affairs Operations department and their strategic objectives. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values. Plus, it gives you a chance to engage in a meaningful conversation during the interview.