At a Glance
- Tasks: Lead software implementation and integration for a cutting-edge tech platform.
- Company: Join a scaling tech group revolutionising IT MSPs with AI capabilities.
- Benefits: Competitive salary up to £85k, remote work, and career progression opportunities.
- Other info: Work remotely with occasional client site visits and team meetings.
- Why this job: Make a real impact in a hands-on role with significant autonomy.
- Qualifications: Experience in API integrations, platform delivery, and strong communication skills.
The predicted salary is between 70000 - 85000 € per year.
Salary: GBP70000 - GBP85000 per annum + benefits
Do you have expertise with software implementation / integration? You could be progressing your career in an impactful role at a scaling tech group that is bringing IT MSPs into a single high-performing platform, giving every client access to enterprise-grade IT, security and AI capabilities.
As a Senior Implementation Engineer you will act as the internal technical lead to take a pre-defined platform stack from strategy to production and scale; the architecture and tooling decisions are already in place. Your role will focus on execution: building a unified, automated platform that connects and operationalises core systems and enables repeatable onboarding of acquired MSPs. This is a hands‑on role with significant autonomy. You will act as the internal authority on the platform, responsible for how it is built, documented and extended as the group grows, working closely with the Operations Director and CTO.
Location / WFH: You’ll primarily be working remotely but will sometimes need to go to client sites (mainly midlands based but across the UK) or meet with colleagues in the London office, all expenses paid.
About you:
- You have strong hands‑on experience of building API integrations and platform implementation delivery.
- You have REST API design and delivery experience: Webhooks, OAuth, JSON data transformation, event‑driven architecture.
- You have implementation experience with two or more of the following: HaloPSA, HubSpot, Sage Intacct, NinjaOne RMM, 3CX, Microsoft 365 / Microsoft Graph API.
- You have cross platform data mapping and technical documentation skills.
- You use AI in your everyday workflow.
- You’re comfortable operating autonomously while working within a management structure for escalation, alignment, and peer review.
- You have advanced communication and stakeholder management skills.
What’s in it for you: Salary to £85k Impactful role with strong career progression.
Senior Implementation Engineer MSP AI employer: Client Server
Join a dynamic tech group that champions innovation and collaboration, offering a remote-first work culture that prioritises flexibility and work-life balance. As a Senior Implementation Engineer, you'll enjoy significant autonomy in your role while contributing to a high-performing platform that empowers IT MSPs with cutting-edge AI capabilities. With a focus on employee growth and development, this company provides ample opportunities for career progression and the chance to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Implementation Engineer MSP AI
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with MSPs or have experience in AI. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub repository showcasing your API integrations and platform implementations. This gives potential employers a tangible look at what you can do, making you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by practising common technical questions related to API design and implementation. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your thought process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Senior Implementation Engineer MSP AI
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with software implementation and API integrations. We want to see how your skills align with the role, so don’t be shy about showcasing your hands-on experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Senior Implementation Engineer role and how your background makes you the perfect fit for our team at StudySmarter.
Showcase Your Technical Skills:Be specific about your experience with REST API design, data mapping, and any relevant tools like HaloPSA or HubSpot. We love seeing concrete examples of how you've used these skills in past roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Client Server
✨Know Your Tech Inside Out
Make sure you’re well-versed in the specific technologies mentioned in the job description, like REST APIs and the platforms listed. Brush up on your experience with HaloPSA, HubSpot, and others, so you can confidently discuss how you've implemented these in past roles.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled challenges in software implementation or integration. Think about specific instances where you had to make architectural decisions or overcome obstacles during a project—this will demonstrate your hands-on experience and autonomy.
✨Communicate Clearly and Effectively
Since advanced communication skills are crucial for this role, practice articulating your thoughts clearly. Be ready to explain complex technical concepts in simple terms, as you’ll need to engage with various stakeholders throughout the process.
✨Demonstrate Your Passion for AI
As AI is a key part of the role, be prepared to discuss how you use AI in your daily workflow. Share insights on how AI can enhance platform performance or improve client onboarding processes, showing that you’re not just technically skilled but also forward-thinking.
