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- Tasks: Support trading systems, solve technical issues, and collaborate with Quants and Traders.
- Company: Join a dynamic FinTech start-up backed by an established Hedge Fund.
- Benefits: Earn up to £100k, enjoy 25 days holiday, and participate in social events.
- Why this job: Gain valuable finance experience in a collaborative and innovative tech environment.
- Qualifications: First class degree in Computer Science and strong SQL skills required.
- Other info: Work in modern Newcastle offices with flexible hours and onsite showers.
The predicted salary is between 54000 - 84000 £ per year.
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Product Application Support Engineer, Tyne and Wear
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Client:
Client Server
Location:
Tyne and Wear, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
527b2da1bb28
Job Views:
15
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Product Application Support Engineer (SQL) Newcastle onsite to £100k
Do you have a first class education combined with advanced technical problem solving and customer service skills?
You could be progressing your career as a Product Application Support Engineer at a FinTech start-up, they have secure backing and an established Hedge Fund client as a partner; this is an excellent opportunity to join a scaling tech company and gain valuable finance experience.
As a Product Application Support Engineer you will gain an indepth understanding of the product you are supporting (trading systems) and provide technical support on issues, assisting Quants and Traders and ensuring they have the technology required. You\’ll be hands-on problem solving but also take a high level view, identifying any recurring problems, writing scripts to make fixes and collaborating with engineers on longer term solutions and product developments.
Location:
You\’ll join colleagues in brand new Central Newcastle offices on a full-time basis (Monday to Friday), working hours 0900-1800 with some flexibility. The offices are well equipped and offer fantastic views across the City and the local countryside, many employees walk or cycle in (onsite showers available!).
About you:
- You have an outstanding record of academic achievement – 1.1, first class degree in Computer Science (or closely related discipline) from a top tier university (i.e. Russel Group or top 100 global university), backed by A grades at A-level
- You have experience within a finance / trading / hedge fund environment
- You have L2 / L3 technical support experience
- You have strong SQL coding skills
- You\’re capable of identifying recurring issues and proactive in addressing them
- You\’re collaborative with excellent communication skills
- You enjoy problem solving and fixing things
What\’s in it for you:
As a Product Application Support Engineer you will earn a competitive package:
- Salary to £100k
- Bonus
- 25 days holiday
- Social team atmosphere with a range of events and early finish for drinks on Fridays
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Product Application Support Engineer employer: Client Server
Contact Detail:
Client Server Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Application Support Engineer
✨Tip Number 1
Familiarise yourself with the specific trading systems and technologies used in the finance sector. Understanding the nuances of these systems will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals already working in FinTech or as Product Application Support Engineers. Attend industry meetups or webinars to connect with potential colleagues and learn more about the challenges they face, which can give you an edge in discussions.
✨Tip Number 3
Brush up on your SQL skills by working on real-world projects or contributing to open-source initiatives. Being able to showcase your coding abilities and problem-solving skills will make you a more attractive candidate.
✨Tip Number 4
Prepare for technical interviews by practising common support scenarios and troubleshooting techniques. Being able to articulate your thought process when solving problems will impress interviewers and show your capability in handling real-time issues.
We think you need these skills to ace Product Application Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your academic achievements, particularly your first-class degree in Computer Science or a related field. Emphasise any experience you have in finance, trading, or hedge fund environments, as well as your technical support experience.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role of Product Application Support Engineer. Mention your problem-solving skills and how your SQL coding abilities can contribute to the team. Be sure to relate your past experiences to the specific requirements mentioned in the job description.
Showcase Technical Skills: When detailing your experience, focus on your L2/L3 technical support background and any relevant projects where you've identified and resolved recurring issues. Highlight your collaborative nature and communication skills, as these are crucial for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a role in a tech-focused environment.
How to prepare for a job interview at Client Server
✨Showcase Your Technical Skills
Be prepared to discuss your SQL coding skills in detail. You might be asked to solve a technical problem or write a query during the interview, so brush up on your SQL knowledge and be ready to demonstrate your problem-solving abilities.
✨Understand the Financial Context
Since this role is within a FinTech start-up, having a solid understanding of finance, trading systems, and hedge funds will set you apart. Research the company’s products and the financial industry to show your enthusiasm and knowledge.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-world problems. Think of examples from your past experiences where you identified recurring issues and implemented solutions, as this will highlight your proactive approach.
✨Demonstrate Your Communication Skills
As a Product Application Support Engineer, you'll need to communicate effectively with Quants and Traders. Practice explaining complex technical concepts in simple terms, as this will showcase your collaborative nature and ability to work well with others.
