IT Support Engineer 2nd line Windows 0365
IT Support Engineer 2nd line Windows 0365

IT Support Engineer 2nd line Windows 0365

Loughborough Full-Time 24000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support clients' IT networks and assist with new server and network projects.
  • Company: Join a growing MSP offering diverse IT services in a friendly team environment.
  • Benefits: Earn up to £40k, enjoy annual pay rises, pension, and paid training.
  • Why this job: Great opportunity for career growth while working on exciting IT projects.
  • Qualifications: Experience with Windows Server, Active Directory, and networking knowledge required.
  • Other info: Diverse workplace committed to equal opportunities and continuous learning.

The predicted salary is between 24000 - 40000 £ per year.

Infrastructure Support Engineer (2nd line Windows 0365) Normanton on Soar onsite to £40k

Do you have experience of supporting Windows IT infrastructure? You could be progressing your career at a small, growing MSP that provide a comprehensive range of IT services across server and network support, data centres and IT consultancy.

As an Infrastructure Support Engineer you\’ll support day to day activity on clients\’ IT networks but have a focus on assisting with new server and network projects, including designing and installing new networks from scratch through to deploying additional servers. You\’ll respond to support requests from fully managed clients, ensuring strict SLAs are met and provide pro-active monitoring and support.

Location / WFH:

You\’ll join a small, friendly team based in Normanton on Soar (near Loughborough) and will also sometimes be required to travel to clients sites or data centres.

About you:

  • You are an experienced Infrastructure Support Engineer with a strong knowledge of Microsoft Windows Server, Active Directory, DNS, Group Policy; Microsoft Windows Desktop (Windows 10 /11), Office 365
  • You also have a good knowledge of Networking (ideally Cisco), Firewalls, Switches and Virtualisation using Hyper-V
  • You are collaborative with great communication skills, comfortable working directing with clients

What\’s in it for you:

As an Infrastructure Support Engineer you will earn a competitive package:

  • Salary to £40k (+ annual pay rise)
  • Pension
  • Paid for training and certifications
  • Excellent career growth opportunities

Apply now to find out more about this Infrastructure Support Engineer (2nd line Windows 0365) opportunity.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We\’re an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

IT Support Engineer 2nd line Windows 0365 employer: Client Server

Join a dynamic and supportive team as an Infrastructure Support Engineer in Normanton on Soar, where you will have the opportunity to work on exciting server and network projects while enjoying a competitive salary of up to £40k. Our company fosters a collaborative work culture that prioritizes employee growth through paid training and certifications, ensuring you can advance your career in a thriving MSP environment. With a commitment to diversity and inclusion, we create a workplace where everyone can thrive and contribute their unique strengths.
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Contact Detail:

Client Server Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Engineer 2nd line Windows 0365

✨Tip Number 1

Make sure to highlight your experience with Microsoft Windows Server and Office 365 during any conversations or interviews. These are key skills that the employer is looking for, so be ready to discuss specific projects or challenges you've faced.

✨Tip Number 2

Familiarize yourself with the company's values and culture. Since they emphasize a diverse workplace and collaboration, think of examples from your past experiences where you contributed to a team environment or supported diversity.

✨Tip Number 3

Prepare to discuss your knowledge of networking, especially if you have experience with Cisco equipment. Being able to talk about how you've implemented or troubleshot network issues will set you apart from other candidates.

✨Tip Number 4

Since the role involves client interaction, practice articulating technical concepts in a way that's easy for non-technical clients to understand. This will demonstrate your communication skills and ability to work directly with clients.

We think you need these skills to ace IT Support Engineer 2nd line Windows 0365

Microsoft Windows Server
Active Directory
DNS
Group Policy
Microsoft Windows Desktop (Windows 10/11)
Office 365
Networking (ideally Cisco)
Firewalls
Switches
Virtualisation using Hyper-V
Proactive Monitoring
Client Communication
Problem-Solving Skills
Time Management
Team Collaboration

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasize your experience with Microsoft Windows Server, Active Directory, and Office 365 in your CV and cover letter. Mention specific projects or tasks where you successfully supported IT infrastructure.

Showcase Communication Skills: Since the role involves direct client interaction, illustrate your communication skills. Provide examples of how you've effectively collaborated with clients or team members in past roles.

Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the job listing, such as 'pro-active monitoring', 'network projects', and 'collaborative', to demonstrate that you are a perfect fit for the position.

Express Enthusiasm for Growth: In your application, express your eagerness for career growth and learning opportunities. Mention any relevant certifications or training you are interested in pursuing, which aligns with the company's commitment to employee development.

How to prepare for a job interview at Client Server

✨Showcase Your Technical Skills

Be prepared to discuss your experience with Microsoft Windows Server, Active Directory, and Office 365 in detail. Highlight specific projects where you successfully implemented or supported these technologies.

✨Demonstrate Problem-Solving Abilities

Expect scenario-based questions that assess your troubleshooting skills. Prepare examples of how you've resolved complex IT issues in the past, particularly in a client-facing environment.

✨Emphasize Communication Skills

Since you'll be working directly with clients, it's crucial to demonstrate your ability to communicate technical information clearly. Practice explaining complex concepts in simple terms.

✨Research the Company Culture

Understand the values and culture of the company you're interviewing with. Be ready to discuss how your personal values align with theirs, especially regarding diversity and collaboration.

IT Support Engineer 2nd line Windows 0365
Client Server
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  • IT Support Engineer 2nd line Windows 0365

    Loughborough
    Full-Time
    24000 - 40000 £ / year (est.)

    Application deadline: 2027-01-28

  • C

    Client Server

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