Client Server in London is seeking an experienced Head of Customer Success to establish a new CS function for a scaling tech company. You will lead a cross-regional team across EMEA, Americas and APAC, define health metrics, playbooks and reviews, and drive retention and expansion.
This role combines hands-on leadership with executive sponsorship of key accounts, with hybrid working in London and WFH flexibility.
#J-18808-Ljbffr
Head of Customer Success (SaaS/ITSM) | WFH + London employer: Client Server
Join a dynamic and innovative FinTech company that values technical expertise and offers a collaborative work culture. With a competitive salary of up to £100k plus bonuses, you'll have the opportunity to make a significant impact while enjoying hybrid working arrangements in London. The company prioritises employee growth, providing ample opportunities for career progression and staying at the forefront of emerging technologies in the finance sector.
