At a Glance
- Tasks: Lead service delivery and enhance client experiences across a growing tech group.
- Company: Dynamic tech/private equity group focused on innovation and growth.
- Benefits: Remote work, competitive salary, and opportunities for travel and professional development.
- Other info: Exciting role with potential for career advancement and collaboration with technical teams.
- Why this job: Shape client experiences and drive improvements in a fast-paced environment.
- Qualifications: Experience in ITIL and strong leadership skills in service delivery.
The predicted salary is between 70000 - 90000 £ per year.
Service Delivery Manager role (ITIL MSP) is remote in the UK with travel to client sites.
You will establish and govern a unified service delivery function across a scaling tech/private equity group, driving CSAT programmes and client experience improvements.
You will set service standards, report on performance, and lead major service reviews with key clients, shaping outcomes across acquisitions while collaborating with technical teams.
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Remote MSP Service Delivery Manager (ITIL) - Growth in Birmingham employer: Client Server
Client Server is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. With competitive salaries, comprehensive benefits including life assurance and a wellness package, and the flexibility to work from home, employees are empowered to thrive both personally and professionally. Join a highly profitable Hedge Fund where your skills will be valued, and you will have ample opportunities for career progression in a senior role.
