At a Glance
- Tasks: Provide hands-on IT support and manage end user devices in a finance environment.
- Company: Scaling Investment Research tech company with a focus on innovation.
- Benefits: Competitive salary, bonus, 25-30 days holiday, healthcare, and pension contributions.
- Other info: Flexible work-from-home options and excellent career growth opportunities.
- Why this job: Join a dynamic team and progress your career in a senior IT role.
- Qualifications: Experience in IT support within finance/Fintech and strong troubleshooting skills.
The predicted salary is between 50000 - 60000 £ per year.
Do you have experience of providing technical support to internal users within a finance / Fintech environment? You could be progressing your career in a senior, hands-on IT Support Engineer role at a scaling Investment Research tech company in an impactful role with great benefits and perks.
As a Senior IT Support Engineer you will be the primary technology contact for employees (c100), providing hands on support, managing end user devices, coordinating access requests, supporting onboarding and offboarding processes and ensuring that technology services operate smoothly across the organisation. Your role will focus on internal technology operations, user support, process improvement and technology governance whilst also collaborating with the managed service provider, who will continue to provide specialist infrastructure, security and managed services expertise. The role offers great career progression through to a leadership role with ownership of the entire IT environment over time.
Location / WFH: You'll join colleagues in the London office four days a week with flexibility to work from home once a week.
About you:
- You have strong experience of supporting internal users within finance or Fintech environments
- You have strong experience of supporting Windows and macOS environments
- You have experience of administering Microsoft O365, Entra ID and related Microsoft technologies
- You have experience with endpoint management and device provisioning
- You have a good understanding of IAM principles
- You have experience of using service management or ticketing platforms
- You have strong troubleshooting and problem solving skills
- You're collaborative and pragmatic with experience of working with and managing third party IT providers and managed service partners
What's in it for you:
- Salary to £60k + bonus
- 25 days holiday, increasing to 30
- Pension 9% (company contributes 5%, employee contributes 4%)
- Healthcare for you and your family
- Cycle to Work scheme
- Employee Assistance Program
Senior IT Support Engineer - Finance employer: Client Server Ltd.
Join a dynamic and innovative investment research tech company in London, where as a Senior IT Support Engineer, you will play a crucial role in supporting internal users within a finance environment. With a strong focus on employee growth, the company offers excellent benefits including a competitive salary, generous holiday allowance, and a robust pension scheme, all within a collaborative work culture that values your contributions and encourages career progression into leadership roles.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Support Engineer - Finance
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Client Server Ltd. values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Client Server Ltd. might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Client Server Ltd.!
✨Direct Apply to Client Server Ltd.
Let's not forget to apply directly through the Client Server Ltd. website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Support Engineer - Finance
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Client Server Ltd..
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Client Server Ltd.. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Client Server Ltd.
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
