At a Glance
- Tasks: Provide first-line IT support and resolve user issues efficiently.
- Company: Join a profitable hedge fund with a vibrant culture and exciting perks.
- Benefits: Enjoy a competitive salary, private medical care, wellness days, and training budget.
- Other info: Fantastic office amenities, including a gym, games room, and free catering.
- Why this job: Kickstart your career in tech while working in a fun, dynamic environment.
- Qualifications: Experience with Microsoft technologies and strong communication skills required.
The predicted salary is between 35000 - 40000 £ per year.
London, Greater London | £35k - £40k per year
Are you a bright, ambitious IT Support Analyst looking for an opportunity to progress your career? You could be joining a highly profitable, systematic Hedge Fund that invests in sports betting markets whilst enjoying a range of perks and benefits.
As an IT Support Analyst you will provide first-line support to users, ensuring all incidents and requests are logged, tracked and resolved efficiently via phone, email, chat or self-service channels. You will deliver a responsive, customer-focused service, resolving issues directly where possible and collaborating with wider technology teams when needed.
Key responsibilities include:
- Supporting starters, leavers and movers
- Assisting with onboarding and inductions
- Performing regular scheduled tasks
- Managing office desk setups and moves
- Maintaining asset stock levels
- Liaising with vendors to ensure availability
Location / WFH: You'll be based in fantastic offices in a vibrant area of London with in-house gym and steam room, games room with pool tables and dart boards, library and free high quality catering (breakfast, lunch, dinner) from the onsite chef with flexibility to work from home once a week (please note that during probation you will be required onsite five days a week).
About you:
- You have experience of administering a range of Microsoft technologies (O365, Exchange, SharePoint, OneDrive, Teams, Active Directory, Azure Active Directory, Intune)
- You have a CompTIA A+ qualification or are working towards it
- You have an understanding of using ITIL Foundation in a working environment
- You have experience of using an IT call-logging system for service requests and incident management; ServiceNow skills an advantage
- You're collaborative with great communication skills
What's in it for you:
- Competitive salary, to £40k
- Pension
- Private medical care and wellness days
- Training and conference budget to support your personal development
Apply now to find out more about this IT Support Analyst (Microsoft Windows O365) opportunity.
At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
IT Support Analyst - Hedge Fund employer: Client Server Ltd.
Join a dynamic and innovative hedge fund in the heart of London, where your career as an IT Support Analyst can truly flourish. With a vibrant work culture that includes fantastic office amenities such as an in-house gym, games room, and gourmet catering, you'll enjoy a supportive environment that prioritises employee well-being and professional growth. Benefit from competitive salaries, private medical care, and a commitment to diversity and inclusion, making this an exceptional place to advance your career while enjoying a rewarding work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Analyst - Hedge Fund
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Client Server Ltd. values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Client Server Ltd. might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Client Server Ltd.!
✨Direct Apply to Client Server Ltd.
Let's not forget to apply directly through the Client Server Ltd. website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Analyst - Hedge Fund
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Client Server Ltd..
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Client Server Ltd.. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Client Server Ltd.
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
