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For Companies At a Glance
- Tasks: Support and optimise Google Cloud solutions for diverse clients while troubleshooting incidents.
- Company: Join a scaling software and technology consultancy with a collaborative culture.
- Benefits: Competitive salary up to £70k, pension, healthcare, and hybrid working.
- Why this job: Make a real impact in cloud technology while advancing your career.
- Qualifications: Experience in technical support and expertise in Google Cloud and Workspace.
- Other info: Enjoy regular social events and excellent career growth opportunities.
The predicted salary is between 42000 - 84000 £ per year.
Job Description
Google Cloud Support Engineer (GCP Google Workspace) Manchester / WFH to £70k
Are you a GCP Cloud specialist looking for an opportunity to progress your career?
You could be joining a scaling software and technology consultancy.
As a Google Cloud Support Engineer you'll support, troubleshoot and optimise Google Cloud (80%) and Google Workspace (20%) solutions across a range of clients, resolving incidents in-line with SLAs. You'll act as the primary contact for the client, providing support via Teams / Google Meet, email and the ticketing system, with ownership through to resolution including escalating to and engaging with Google's support teams.
Location / WFH:
There's a hybrid work from home policy with 2-3 days in the office per week.
About you:
- You have experience of working in a 24×7 technical support environment and working with critical customer production systems
- You are a specialist with Google Cloud and broader cloud technologies including Google Workspace
- You ideally have experience with some of the following: Infrastructure monitoring (configuring, maintaining and troubleshooting), Automation and IaC technologies such as Ansible, Terraform and similar
- You're collaborative and pragmatic with great communication and customer service skills
What's in it for you:
As a Google Cloud Support Engineer you will receive a competitive package:
- Salary to £70k
- Pension
- Healthcare
- Regular social events
- Hybrid working
- Career growth opportunities
Apply now to find out more about this Google Cloud Support Engineer (GCP Google Workspace) opportunity.
At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
Google Cloud Support Engineer GCP employer: Client Server Ltd.
Contact Detail:
Client Server Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Google Cloud Support Engineer GCP
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work with Google Cloud. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Get comfy with video calls! Since you'll be supporting clients via Teams and Google Meet, practice your communication skills. A clear, confident presence can make all the difference during interviews.
✨Tip Number 3
Show off your problem-solving skills! Prepare examples of how you've tackled technical issues in the past. Employers love to see how you think on your feet, especially in a support role.
✨Tip Number 4
Apply through our website! We want to see your application directly, so don’t hesitate to hit that apply button. It’s your chance to shine and show us why you’re the perfect fit for the Google Cloud Support Engineer role.
We think you need these skills to ace Google Cloud Support Engineer GCP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Google Cloud Support Engineer role. Highlight your experience with GCP and Google Workspace, and don’t forget to mention any relevant projects or achievements that showcase your skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about cloud technologies and how your background makes you a perfect fit for our team. Keep it concise but engaging!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love seeing candidates who can think on their feet and resolve issues efficiently, especially in a 24x7 support environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Client Server Ltd.
✨Know Your GCP Inside Out
Make sure you brush up on your Google Cloud Platform knowledge. Familiarise yourself with the latest features, best practices, and troubleshooting techniques. Being able to discuss specific scenarios where you've successfully resolved issues will really impress the interviewers.
✨Showcase Your Customer Service Skills
As a Google Cloud Support Engineer, you'll be the primary contact for clients. Prepare examples of how you've handled difficult customer situations in the past. Highlight your communication skills and how you ensure client satisfaction, as this is key to the role.
✨Demonstrate Technical Proficiency
Be ready to discuss your experience with automation tools like Ansible and Terraform. If you have any hands-on experience with infrastructure monitoring, make sure to mention it. Practical examples of how you've used these technologies will set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that test your problem-solving abilities. Think about common issues that arise in a 24x7 support environment and how you would approach them. Practising these scenarios can help you articulate your thought process clearly during the interview.
