Global Head of Customer Success β€” SaaS ITSM (London/Remote)

Global Head of Customer Success β€” SaaS ITSM (London/Remote)

Full-Time No working from home possible
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Client Server Ltd. is seeking a Head of Customer Success in London with hybrid work flexibility. You will establish a new CS function for a scaling tech company, lead global teams, and focus on retention, expansion and customer outcomes.

You will own health scoring, customer reviews and playbooks, turning insights into actionable requirements in collaboration with Product and global technical teams. The role offers London office presence three days per week and WFH two days.

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Global Head of Customer Success β€” SaaS ITSM (London/Remote) employer: Client Server Ltd.

Join a dynamic tech start-up in London, where you'll not only advance your career as a Senior Backend Software Engineer but also play a pivotal role in shaping the future of AI-driven data solutions. With a competitive salary of up to Β£120k, flexible work-from-home options, and a culture that fosters collaboration and innovation, this is an exceptional opportunity for those looking to make a meaningful impact while enjoying significant growth potential in a supportive environment.

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Contact Details:

Client Server Ltd. Recruitment Team