Client Server Ltd. in the West Midlands is seeking an experienced Service Delivery Manager (ITIL MSP) to establish a scalable service delivery function from the ground up.
You will shape governance, CSAT programs and client experience across the group. You can work from home most of the time with some travel to client sites across the UK, and you will lead service improvement initiatives, develop KPIs and SLAs, and own major client escalations.
#J-18808-LjbffrStrategic Service Delivery Leader (ITIL MSP) - Remote in Birmingham employer: Client Server Ltd.
Client Server Ltd. is an excellent employer, offering a dynamic and collaborative work culture in the heart of London. With a focus on employee growth, the company provides ample opportunities for career progression and competitive compensation packages, including bonuses. Joining our team means being part of an innovative environment where your contributions to designing and optimising data platform components will be valued and impactful.
