Azure & M365 Tech Support Manager (Hybrid)

Azure & M365 Tech Support Manager (Hybrid)

Full-Time 63000 - 77000 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead a team of engineers to resolve complex cloud and infrastructure issues.
  • Company: Join Client Server Limited, a leader in tech support with a collaborative spirit.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Dynamic role with a focus on coaching and improving service delivery.
  • Why this job: Make a real impact by guiding technical delivery and building customer trust.
  • Qualifications: Deep knowledge of Azure, Microsoft 365, and strong leadership skills.

The predicted salary is between 63000 - 77000 £ per year.

Client Server Limited is seeking a Technical Support Manager to lead a team of cloud and infrastructure engineers in a hybrid role based near Preston.

You will coach engineers to resolve complex issues and improve service delivery.

With deep Azure, Microsoft 365 and infrastructure knowledge, you will guide technical delivery, attend customer meetings, and present recommendations to build confidence and trust. #J-18808-Ljbffr

Azure & M365 Tech Support Manager (Hybrid) employer: Client Server Limited

Join a dynamic FinTech scale-up in the heart of Newcastle, where you'll be part of a collaborative team dedicated to delivering high-quality software solutions. With competitive salaries, generous benefits including Bupa healthcare and a robust pension scheme, as well as a vibrant work culture that encourages social interaction and professional growth, this is an excellent opportunity for a Senior C# Developer looking to make a significant impact in a supportive environment. Enjoy modern offices with stunning views and flexible working hours, all while contributing to innovative projects that shape the future of finance.

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Contact Details:

Client Server Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Azure & M365 Tech Support Manager (Hybrid)

✨Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Client Server Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

✨Show Off Your Skills

Create a personal project or case study relevant to the challenges Client Server Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

✨Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Client Server Limited!

✨Direct Apply to Client Server Limited

Let's not forget to apply directly through the Client Server Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Azure & M365 Tech Support Manager (Hybrid)

Azure
Microsoft 365
Cloud Infrastructure
Technical Support Management
Coaching Skills
Service Delivery Improvement
Complex Problem Resolution

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Client Server Limited.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Client Server Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Client Server Limited

✨Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

✨Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

✨Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

✨Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.