At a Glance
- Tasks: Assist customers and manage stock in a dynamic retail environment.
- Company: Join one of the biggest car brands in the world, Mercedes-Benz.
- Benefits: Gain valuable skills with full-time mentoring and career progression opportunities.
- Other info: Inclusive workplace with equal opportunities for all applicants.
- Why this job: Kickstart your career in the automotive industry with hands-on experience.
- Qualifications: Must be 16+, with GCSE grade 4 in Maths and English.
The predicted salary is between 14500 - 14700 £ per year.
The role of a Retail Parts Advisor Apprentice is a diverse and exciting role in one of the biggest car brands on the planet. You'll be working both behind the scenes receiving deliveries and at the front desk serving Mercedes‑Benz customers. You'll learn skills in managing stock, merchandising, forecasting, and analysing purchasing habits, as well as developing your ability to retain customers and increase market saturation.
Initially working towards a Level 2 Retailer Apprenticeship you will learn the key principles, practices and skills that underpin the role. On achievement, you will progress to Level 3 Retail Team Leader to further develop and apply your skills in more complex situations. This is a great step into starting a career in one of the largest global automotive brands, which has the potential for progression in multiple areas such as Parts Process Specialist, Business Development and Group Parts Manager.
The role includes:
- Building and maintaining relationships with internal and external customers both in person and over the phone
- Developing relationships with other departments
- Preparing orders
- Meeting deadlines
- Stock Control/Management
- Processing Warranty Claims and Payments
- Identifying Parts
- Business development/Planning
- Marketing and Visual Merchandising
- Forecasting and Budgeting
- Managing logistics including organizing and arranging deliveries
- Using your creativity to improve the parts process within your dealership
Full time mentoring from a qualified Parts Advisor.
Desired Skills and Personal Qualities:
- Sales Skills
- Organizational skills
- ICT Skills
- Complaint resolution skills
- Problem solving abilities
- Ability to work independently and as part of a team
- Flexibility
- An interest in motor vehicles
- Customer service skills
Entry Requirements:
- Age 16+
- GCSE grade 4 as a minimum (equivalent to C or above) in Mathematics and English
Important information:
We welcome applications from everyone irrespective of gender and ethnicity. We are committed to equal opportunities; therefore, if you have a disability, please state this on your application form and measures will be put in place to support you.
The employing retailer dictates the remuneration that apprentices receive. They are required to pay at least the National Minimum Wage. Further details can be found at this link.
You will be required to work a minimum duration of 30 hours per week, and a minimum of 20% of your working hours are allocated to 'off-the-job' training. Training will take place as one-week blocks at our Apprentice Academy in Milton Keynes. We will talk you through this during the application process.
2026 Apprentice - Retail Parts Advisor employer: Client 2
Hudspeth is an exceptional employer that prioritises employee growth and development through its comprehensive 2026 Apprentice Programme. With a strong focus on safety, collaboration, and innovation, employees are encouraged to build lasting relationships while managing diverse projects in a supportive work culture. Located in a vibrant community, Hudspeth offers unique opportunities for apprentices to gain hands-on experience and advance their careers in the construction industry.
