EdTech Customer Success Manager — Remote & Growth in London

EdTech Customer Success Manager — Remote & Growth in London

London Full-Time 35000 - 45000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage relationships with schools and maximise product usage on our educational platform.
  • Company: Join ClickView, a leading EdTech company based in Greater London.
  • Benefits: Enjoy flexible working, 100 days remote work, and great employee perks.
  • Other info: Great opportunities for personal and professional growth in a supportive environment.
  • Why this job: Make a difference in education while supporting schools and enhancing online learning.
  • Qualifications: Experience in account management and a passion for online education.

The predicted salary is between 35000 - 45000 £ per year.

ClickView, located in Greater London, seeks a dedicated individual to manage relationships with schools using our educational platform. The role focuses on maximizing product usage and ensuring customer satisfaction through effective training and support.

The ideal candidate will have experience in account management and a passion for online learning. This role offers flexible working arrangements, 100 days working remotely, and various employee benefits to ensure personal and professional growth.

EdTech Customer Success Manager — Remote & Growth in London employer: ClickView

ClickView is an exceptional employer that prioritises employee well-being and professional development, offering a flexible work environment with 100 days of remote work. Our supportive culture fosters collaboration and innovation, ensuring that our team members thrive while making a meaningful impact in the education sector. With a strong focus on training and customer satisfaction, we empower our employees to grow alongside our mission of enhancing online learning experiences.

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Contact Details:

ClickView Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land EdTech Customer Success Manager — Remote & Growth in London

Dive into Digital Learning Communities

Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.

Showcase Your Teaching Skills

Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like ClickView looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!

Utilise University Career Services

If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.

Apply Directly Via Company Websites

When you come across roles like EdTech Customer Success Manager — Remote & Growth at ClickView, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!

We think you need these skills to ace EdTech Customer Success Manager — Remote & Growth in London

Account Management
Customer Relationship Management
Training and Support
Product Usage Maximisation
Customer Satisfaction
Passion for Online Learning
Communication Skills

Some tips for your application 🫡

Show Off Your Passion for Learning:When applying for a role in digital learning and education at ClickView, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.

Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!

Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.

Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of ClickView and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!

How to prepare for a job interview at ClickView

Get Hands-On with Learning Technologies

Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that ClickView might use. Understanding these will give you an edge and show you’re ready to jump in from day one!

Showcase Your Creativity in Lesson Design

Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at ClickView.

Brush Up on Educational Trends

Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.

Prepare for Collaborative Scenarios

Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.