At a Glance
- Tasks: Assist customers, handle cash, and promote the Clicks clubcard.
- Company: Join Clicks Group, a leading health and beauty retailer.
- Benefits: Permanent full-time position with opportunities for growth.
- Other info: Dynamic retail environment with a focus on teamwork and customer satisfaction.
- Why this job: Be a brand ambassador and make customers feel great while saving money.
- Qualifications: Grade 12 essential; customer service experience preferred.
The predicted salary is between 24000 - 36000 € per year.
Shop Assistant / Cashier - Clicks Barlowpark
Join to apply for the Shop Assistant / Cashier role at Clicks Group.
Position: Permanent. Contract: Full-time. Location: Sunninghill. EE position: Yes. Apply by: 28 October 2025.
About Our Company
Clicks Group is a leading retailer delivering service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Job Summary
Responsible for efficient point-of-sale operations, accurate cash handling, promoting the club card, and providing superior customer service as a brand ambassador.
Responsibilities
- To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
- To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
- To ensure the safe handling of cash at all times.
- To proactively promote the Clicks\' clubcard and enroll new clubcard members to achieve participation targets.
- To make customers aware of promotions to positively affect sales and ensure customers “feel good and pay less”.
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
- To support the Group\'s vision to be the customer\'s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
Knowledge
- Basic maths calculations
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
Skills
- Planning and organising skills
- Problem‑solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills
Competencies
- Relating and networking
- Following instructions and procedures
- Delivering results and meeting customer expectations
Desirable Competencies
- Working with people
- Persuading and influencing
- Planning and organising
- Coping with pressures and setbacks
Qualifications
- Desirable: experience in a customer-facing role within a retail/FMCG store operations environment
- Essential: Grade 12
- Desirable: Maths 50% and English 50% at Grade 12 level
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Other
Industries
Retail
Shop Assistant / Cashier - Clicks Barlowpark x1 employer: Clicks Group
Clicks Group is an exceptional employer that prioritises employee growth and development within a vibrant retail environment in Sunninghill. With a strong focus on service excellence, employees benefit from comprehensive training, a supportive work culture, and opportunities to advance their careers while contributing to a positive customer experience. Join us to be part of a team that values your contributions and fosters a sense of belonging in the health and beauty retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Assistant / Cashier - Clicks Barlowpark x1
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Clicks Group. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and retail. Think about your past experiences and how they relate to the role of a Shop Assistant or Cashier. We want you to shine!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent Clicks Group as a brand ambassador.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Shop Assistant / Cashier - Clicks Barlowpark x1
How to prepare for a job interview at Clicks Group
✨Know Your Stuff
Familiarise yourself with Clicks Group and their values. Understand their commitment to customer service and how they promote their clubcard. This will show your genuine interest in the role and help you answer questions more effectively.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and cash handling. Think about scenarios where you've provided excellent service or solved a problem for a customer. This will help you articulate your experiences clearly during the interview.
✨Dress the Part
Make sure to dress smartly and appropriately for the interview. A professional appearance can make a great first impression, especially in a retail environment where presentation matters.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
