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- Tasks: Deliver excellent customer service and manage point of sale operations efficiently.
- Company: Join Clicks Group, a leading health and beauty retailer.
- Benefits: Permanent position with opportunities for growth and development.
- Why this job: Be the face of Clicks, making customers feel good while they save.
- Qualifications: Basic maths skills and a passion for customer service.
- Other info: Dynamic retail environment with a focus on teamwork and customer satisfaction.
Listing reference: click_022273
Listing status: Online
Apply by: 28 October 2025
Position summary
Industry: Wholesale & Retail Trade
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Sunninghill
Contract: Permanent
EE position: Yes
About our company
Clicks Group
Introduction
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Job Objectives:
- To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
- To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
- To ensure the safe handling of cash at all times.
- To proactively promote the Clicks\’ clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
- To make customers aware of promotions in order to positively affect sales and to ensure customers \”feel good and pay less\”.
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
Knowledge:
- Basic maths calculations
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
Skills:
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Relating and networking
- Following instructions and procedures
- Delivering Results and Meeting Customer Expectations
- Working with people
- Persuading and Influencing
- Planning and Organising
- Coping with Pressures and Setbacks
Experience:
- Desirable: experience in a customer facing role within a retail/FMCG store operations environment
Education:
- Desirable: Maths 50% and English 50% at Grade 12 level
Do you require help with the registration process?
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Shop Assistant / Cashier - Clicks Barlowpark x1 employer: Clicks Group Limited
Contact Detail:
Clicks Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Assistant / Cashier - Clicks Barlowpark x1
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Clicks Group. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can demonstrate your customer service skills and retail knowledge. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! When heading to your interview, make sure you look smart and professional. First impressions matter, especially in retail where appearance is key. Show them you can represent the brand well!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Shop Assistant / Cashier - Clicks Barlowpark x1
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Shop Assistant role. Highlight any customer service experience and retail knowledge you have, as this will show us you're a great fit for the position.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention specific reasons why you want to work with us at Clicks and how you can contribute to our mission of delivering service excellence.
Show Off Your Customer Service Skills: In your application, be sure to showcase any relevant experiences where you've provided excellent customer service. We love candidates who can demonstrate their ability to make customers feel valued and appreciated!
Apply Through Our Website: To make sure your application gets noticed, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Clicks Group Limited
✨Know Your Stuff
Make sure you brush up on Clicks Group's products, promotions, and values. Being able to chat confidently about their offerings will show that you're genuinely interested and prepared.
✨Customer Service is Key
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation.
✨Showcase Your Cash Handling Skills
Since this role involves cash handling, be ready to discuss your experience with managing transactions accurately. Highlight any previous roles where you had to handle cash or work with a point of sale system.
✨Be Personable and Professional
Remember, you're applying to be a brand ambassador! Practice your friendly and professional approach. A warm smile and positive attitude can make a huge difference during the interview.
