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- Tasks: Provide pharmaceutical care and assist with day-to-day dispensary administration.
- Company: Join Clicks Group, a leader in the pharmaceutical sector.
- Benefits: Market-related salary and opportunities for career growth.
- Other info: Dynamic work environment with a focus on customer satisfaction.
- Why this job: Make a difference in patient care while gaining valuable experience.
- Qualifications: Must have a Further Education and Training Certificate in Pharmacist Assistance.
The predicted salary is between 1063 - 1289 £ per month.
Listing reference: click_023866
Listing status: Online
Apply by: 26 February 2026
Position summary
- Industry: Pharmaceutical Sector
- Job category: FMCG, Retail, Wholesale and Supply Chain
- Location: Plumstead
- Contract: Permanent
- Remuneration: Market Related
- EE position: Yes
About our company Clicks Group
Introduction
Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction.
Job Objectives:
Responsibilities
- Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
- Administration of scripts and or any other claiming/capturing related procedure
- Accurate and complete handling of all profiles worked on
- Interact with health care professionals where needed
- Problem solving and follow up of queries
Duties
- Interact with customers via telephone or other means regarding medication and Healthcare Services
- Accurate capturing of scripts received at the Central Pharmacy centre
- Handling of queries regarding prescriptions
- Patient Profile management
- Assist with Chronic authorizations
- Liaison with all other departments
- Ad hoc requirements as per operational requirements
Knowledge:
- SAPC and relevant legal knowledge
- Sound knowledge of the chronic authorization process and procedures
- Customer service orientated
- Ethical working practice and compliance
Skills:
- Computer literacy (MS Office)
- Customer service orientated
- Accuracy and attention to detail
- Must be bilingual (with English being one of the requirements)
- Must be able to work with patients and be adaptable to assist with various departmental duties
- Be able to use initiative in order to provide patient satisfaction
- Adaptability
- Positive attitude
- Be able to work under pressure
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
Experience:
- Minimum 1 year in the role of Pharmacist Assistant Post Basic
Education:
- Further Education and Training Certificate Pharmacist Assistance (Essential)
Kindly note only applicants who meet the minimum requirements will be contacted. All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.
Pharmacist Assistant QPB - Clicks Plumstead employer: Clicks Group Limited
Contact Detail:
Clicks Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacist Assistant QPB - Clicks Plumstead
✨Tip Number 1
Network like a pro! Reach out to your connections in the pharmaceutical sector, especially those who work at Clicks or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the chronic authorization process and customer service skills. We want you to shine when discussing how you can enhance patient satisfaction and handle queries effectively.
✨Tip Number 3
Show off your adaptability! Be ready to share examples of how you've successfully managed multiple tasks under pressure. This will demonstrate that you're not just a fit for the role but also a great team player.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Clicks team and ready to contribute to their mission.
We think you need these skills to ace Pharmacist Assistant QPB - Clicks Plumstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Pharmacist Assistant. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience and qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to patient satisfaction at Clicks. Keep it professional but let your personality show through!
Show Off Your Customer Service Skills: Since this role is all about interacting with customers, make sure to highlight any previous experience in customer service. We love candidates who can demonstrate their ability to handle queries and provide excellent care.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s quick and easy, and ensures your application gets to the right place without any hiccups!
How to prepare for a job interview at Clicks Group Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of pharmaceutical care services and the chronic authorisation process. Familiarise yourself with the company's Standard Operating Plans (SOPs) so you can confidently discuss how you would handle day-to-day dispensary administration.
✨Customer Service is Key
Since this role heavily involves interacting with customers, think of examples from your past experience where you provided excellent customer service. Be ready to share how you handled difficult situations or queries, showcasing your problem-solving skills.
✨Show Your Adaptability
The job requires you to assist with various departmental duties, so be prepared to discuss times when you've had to adapt quickly in a work environment. Highlight your ability to work under pressure and how you maintain a positive attitude in challenging situations.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. This will help you get comfortable with articulating your thoughts and answering questions about your experience and skills. Don't forget to practice your bilingual skills, as being able to communicate effectively in both languages is essential for this role.