At a Glance
- Tasks: Support ClickHouse users and develop solutions for real-time analytical reporting.
- Company: Join ClickHouse, a leader in open-source database technology.
- Benefits: Flexible remote work, healthcare contributions, stock options, and generous time off.
- Why this job: Make an impact by helping users with cutting-edge database technology.
- Qualifications: Experience in technical support or related fields, strong communication skills.
- Other info: Work in a global team with opportunities for personal growth and learning.
The predicted salary is between 36000 - 60000 Β£ per year.
Technical Customer Support Engineer β Dutch speaking (remote)
Join to apply for the Technical Customer Support Engineer β Dutch speaking (remote) role at ClickHouse.
About ClickHouse
Established in 2009, ClickHouse leads the industry with its open-source column-oriented database system, driven by the vision of becoming the fastest OLAP database globally. The company empowers users to generate real-time analytical reports through SQL queries, emphasizing speed in managing escalating data volumes. Enterprises globally, including Lyft, Sony, IBM, GitLab, Twilio, HubSpot, and many more, rely on ClickHouse Cloud. It is available through open-source or on AWS, GCP, Azure, and Alibaba.
What you will be doing
- Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings
- Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training
- Work closely with our global Support Services, Engineering, Go to Market, and Product Management teams to help define functionality required by users and customers
- Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers
What you bring along
- Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud, or in domains relevant to ClickHouse, such as SQL databases, OLAP, cloud-native SaaS, distributed systems
- Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer
- Be present and available according to the scheduling required to deliver high-quality 24Γ7 Support in a global, distributed environment
- Strong written and verbal English communication skills and the ability to work fully remote with reliable connectivity
- A mindset of teamwork, global engagement, empathy, and solving challenging problems
- A sense of adventure and urgency in building the most scalable, high-performing, largest, and fastest databases on the planet
- The ability to build trusted relationships with colleagues, customers, and partners
- You are self-driven, curious, and eager to continuously learn and grow
Bonus points
- Experience with ClickHouse
- Experience with OSS and open-source technologies, as a user, community member, or contributor
- Experience with Azure, GCP or AWS
- Experience with data pipelines such as Kafka, Kinesis, Spark, RabbitMQ, or others
Compensation
For roles based in the United States, you can find above our typical starting salary ranges for this role, depending on your specific location. The positioning of offers within a certain range depends on various factors, including: candidate experience, qualifications, skills, business requirements and geographical location. If you have any questions or comments about compensation as a candidate, please get in touch with us at paytransparency@clickhouse.com.
Perks
- Flexible work environment β ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries.
- Healthcare β Employer contributions towards your healthcare.
- Equity in the company β Every new team member who joins our company receives stock options.
- Time off β Flexible time off in the US, generous entitlement in other countries.
- A $500 Home office setup if youβre a remote employee.
- Global Gatherings β We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
Equal Opportunity & Privacy
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here for our Privacy Statement.
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Technical Customer Support Engineer - Dutch speaking (Remote) employer: Clickhouse
Contact Detail:
Clickhouse Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Technical Customer Support Engineer - Dutch speaking (Remote)
β¨Tip Number 1
Network like a pro! Reach out to current or former employees at ClickHouse on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
β¨Tip Number 2
Show off your skills! If youβve got experience with ClickHouse or similar tech, create a mini-project or write a blog post about it. Share it on social media or relevant forums to demonstrate your expertise and passion.
β¨Tip Number 3
Prepare for the interview by brushing up on common technical support scenarios. Think about how youβd handle tricky customer queries or technical issues. Practising these will help you feel more confident and ready to impress.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, it shows youβre genuinely interested in joining the ClickHouse team.
We think you need these skills to ace Technical Customer Support Engineer - Dutch speaking (Remote)
Some tips for your application π«‘
Show Your Technical Skills: Make sure to highlight your technical expertise in ClickHouse or related technologies. We want to see how your experience aligns with the role, so donβt hold back on showcasing your SQL knowledge and any relevant projects you've worked on.
Tailor Your Application: Take a moment to customise your application for this specific role. We love seeing candidates who take the time to connect their skills and experiences directly to what weβre looking for in a Technical Customer Support Engineer.
Be Clear and Concise: When writing your application, clarity is key! We appreciate straightforward communication, so keep your language simple and to the point. This will help us understand your qualifications quickly and easily.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. Itβs the easiest way for us to track your application and ensure it reaches the right team members!
How to prepare for a job interview at Clickhouse
β¨Know Your ClickHouse Stuff
Make sure you brush up on your knowledge of ClickHouse, especially its open-source and cloud features. Familiarise yourself with SQL databases and OLAP concepts, as these will likely come up during the interview.
β¨Show Off Your Communication Skills
Since this role involves supporting users and customers, practice articulating complex technical concepts in simple terms. Be ready to demonstrate your strong written and verbal communication skills, especially in English and Dutch.
β¨Prepare for Teamwork Questions
Expect questions about teamwork and collaboration. Think of examples where you've worked closely with others, especially in a remote setting. Highlight your ability to build trusted relationships and solve problems together.
β¨Demonstrate Your Curiosity
This role values a mindset of continuous learning. Be prepared to discuss how you stay updated with industry trends and technologies. Share any experiences where your curiosity led to personal or professional growth.