At a Glance
- Tasks: Provide top-notch technical support and develop solutions for users across EMEA.
- Company: Fast-growing cloud analytics company with a focus on innovation.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: Strong communication skills and relevant technical experience required.
- Other info: 24x7 support role with a collaborative and supportive work culture.
The predicted salary is between 36000 - 60000 £ per year.
A fast-growing cloud analytics company is seeking a Technical Customer Support Engineer in Manchester, England. The role involves providing support to users across EMEA, developing technical solutions, and collaborating with various teams to ensure high-quality service.
Ideal candidates should possess:
- Strong communication skills
- Relevant technical experience
- The ability to work remotely while delivering 24x7 support
This position offers a flexible work environment and opportunities for professional growth.
Global Technical Support Engineer - EMEA (Remote, Equity) in London employer: Clickhouse
Contact Detail:
Clickhouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Technical Support Engineer - EMEA (Remote, Equity) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for those tricky technical questions! Brush up on your technical skills and be ready to showcase how you’ve solved problems in the past. We want to see your thought process in action!
✨Tip Number 3
Show off your communication skills! During interviews, explain your technical solutions clearly and concisely. Remember, we’re looking for someone who can bridge the gap between tech and users.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Global Technical Support Engineer - EMEA (Remote, Equity) in London
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your relevant technical experience in your application. We want to see how your skills can help us provide top-notch support to our users across EMEA.
Communicate Clearly: Strong communication is key for this role. When writing your application, be clear and concise. We appreciate candidates who can express their thoughts effectively, just like we do with our customers.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing how you connect your experience to what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Clickhouse
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills relevant to the role. Familiarise yourself with cloud analytics tools and any specific technologies mentioned in the job description. Being able to discuss your experience and how you've solved technical issues in the past will impress the interviewers.
✨Showcase Your Communication Skills
As a Technical Support Engineer, you'll need to communicate complex ideas clearly. Practice explaining technical concepts in simple terms. You might even want to prepare a few examples of how you've successfully communicated with customers or team members in the past.
✨Demonstrate Your Problem-Solving Abilities
Prepare for scenario-based questions where you’ll need to demonstrate your troubleshooting skills. Think of specific instances where you identified a problem, developed a solution, and implemented it effectively. This will show that you can think on your feet and deliver high-quality service.
✨Embrace the Remote Work Culture
Since this is a remote position, be ready to discuss how you manage your time and stay productive while working from home. Share any tools or strategies you use to collaborate with teams and maintain communication, as this will highlight your ability to thrive in a flexible work environment.