Database Reliability Engineer - Core Team in London

This position can be based remotely in the United Kingdom, Germany, or the Netherlands. We are building out our Site Reliability Engineering team in ClickHouse Core. As one of the first members of our Reliability Engineering Team at Core, you will be responsible for building and leading processes to ensure and improve the reliability, availability, scalability, and performance of ClickHouse. You will collaborate with different teams like Control Plane, Dataplane, Security, Support and Operations and guide them to implement ClickHouse in the best way for our customers. You will also own the areas of managing engineering escalation management and response, investigations, post-mortem analysis including running blameless postmortems, and continuous improvement of how ClickHouse is run and optimized in the cloud. This role offers a unique opportunity to impact our elastic, scalable, high-performance ClickHouse in ClickHouse Cloud.

What will you do?

• Continuously improve the reliability and performance of ClickHouse core.
• Improve and create metrics and alerts to identify and prevent problems in production before they affect customers.
• Investigate the most common problems encountered by customers in ClickHouse Core to identify root causes, submit bug fixes, issue reports, and suggest improvements.
• Enhance incident response processes and post-mortem analysis for ClickHouse core outages, including collaboration with support and Cloud teams to communicate with affected customers.
• Plan, enable, and drive Chaos initiatives across engineering teams based on internal priorities.
• Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize customer impact.

About you

• Bachelor's or Master's degree in Computer Science or a related field.
• At least 5 years of experience in Reliability Engineering, QA or customer-facing engineering.
• Previous experience operating ClickHouse or other SQL databases in production.
• Excellent understanding of distributed database internals and SQL; ClickHouse experience is a major plus.
• Scripting experience with Shell or Python, and ability to read and understand C++ code.
• Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform.
• Strong problem-solving and production debugging skills.
• Ability to thrive in a fast-paced, global team and partner with the business to move the company forward.
• High level of responsibility, ownership, and accountability.
• Excellent communication skills.

Compensation

For roles based in the United States, the typical starting salary range is listed above. In certain locations, such as Los Angeles, CA; San Francisco Bay Area, CA; Seattle, WA; and New York City Metro Area, a premium market range may apply. These salary ranges reflect the minimum and maximum pay for this role at the time of posting; actual compensation may be higher or lower and ranges may be adjusted in the future. An individual's placement within the range depends on factors including education, qualifications, certifications, experience, skills, location, performance, and business needs. If you have questions about compensation, please contact paytransparency@clickhouse.com.

Perks

• Flexible work environment - Remote-friendly, with global operations in 20 countries.
• Healthcare - Employer contributions towards your healthcare.
• Equity in the company - Stock options for new team members.
• Time off - Flexible time off in the US, generous entitlement in other countries.
• A $500 home office setup for remote employees.
• Global gatherings - Opportunities to engage with colleagues at company-wide offsites.

Culture

We all shape it. As part of our first 500 employees, you will be instrumental in shaping our culture. Learn more about our values, blog, or LinkedIn for updates.

Equal Opportunity & Privacy

ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type. This includes factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Please see our Privacy Statement for details.