At a Glance
- Tasks: Manage impactful email campaigns for major UK charities and optimise multi-channel strategies.
- Company: Join Blackbaud, a leader in social impact technology with a focus on innovation.
- Benefits: Flexible remote work, inclusive culture, and opportunities for professional growth.
- Other info: Collaborative agency-style environment with a commitment to diversity and inclusion.
- Why this job: Gain hands-on CRM experience while making a difference for charities across the UK.
- Qualifications: 2+ years in CRM or email marketing, with Salesforce Marketing Cloud experience.
The predicted salary is between 30000 - 40000 € per year.
About the role
We're looking for a CRM Manager to join our Digital Services team on a 12‐month fixed‐term contract, covering a period of parental leave. Our Digital Services team is a specialist group supporting large UK charities with the delivery of CRM communications for major fundraising events. Working in an agency‐style environment, the team works with charities to deliver and optimise high‐impact multi-channel campaigns. You'll support the delivery of impactful email campaigns for some of the UK's largest charities, this is a hands‐on role with plenty of coaching, collaboration and exposure to large‐scale CRM programmes. This role is ideal if you're looking to deepen your CRM or email marketing experience in a supportive, agency‐style environment.
What you'll be doing
- Deliver email campaigns end‐to‐end, including build, QA and deployment using established templates and processes
- Briefing our agency on audience selections, sense‐check and apply accurately
- Working with your charities to scope out and plan campaigns
- Providing campaign reports to your charities to improve and optimise future CRM activity
What you'll bring
- Hands on experience in a CRM, email marketing or digital marketing role – we're thinking 2 years +
- Required experience with Salesforce Marketing Cloud
- A strong interest in email marketing, supporter journeys and CRM best practice
- Confidence working with data, basic reporting and tools such as Excel
- A well‐organised approach, strong attention to detail and clear written communication
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
CRM Campaign Manager (FTC) - JustGiving in London employer: Clickcast
At Blackbaud, we pride ourselves on being an exceptional employer, offering a dynamic and supportive work culture that fosters collaboration and innovation. As a CRM Campaign Manager, you'll have the opportunity to work with some of the UK's largest charities, enhancing your skills in a hands-on role while contributing to meaningful social impact. Our commitment to employee growth is evident through ongoing coaching and exposure to large-scale CRM programmes, making this a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Campaign Manager (FTC) - JustGiving in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector or digital marketing space. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best email campaigns and CRM projects. This visual proof of your expertise can really make you stand out during interviews.
✨Tip Number 3
Prepare for the interview by researching the charities you'll be working with. Understanding their mission and how your role fits into their goals will show you're genuinely interested and ready to contribute.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen on joining our team at StudySmarter!
We think you need these skills to ace CRM Campaign Manager (FTC) - JustGiving in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Campaign Manager role. Highlight your experience with email marketing and Salesforce Marketing Cloud, as these are key for us. Use specific examples that showcase your skills in delivering impactful campaigns.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for CRM and how you can contribute to our Digital Services team. Mention any relevant projects you've worked on and how they align with our mission at JustGiving.
Showcase Your Data Skills:Since we value confidence in working with data, make sure to mention any experience you have with reporting tools like Excel. Give examples of how you've used data to optimise campaigns in the past – we love seeing those numbers!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Clickcast
✨Know Your CRM Inside Out
Make sure you brush up on your knowledge of CRM systems, especially Salesforce Marketing Cloud. Be ready to discuss how you've used it in past roles and how it can be leveraged for effective email campaigns.
✨Showcase Your Campaign Successes
Prepare specific examples of successful email campaigns you've managed. Highlight the strategies you used, the results achieved, and how you optimised those campaigns based on data insights.
✨Be Data-Savvy
Since this role involves working with data and reporting, come prepared to discuss your experience with data analysis. Bring examples of how you've used data to inform your campaign decisions and improve performance.
✨Communicate Clearly and Confidently
As clear communication is key in this role, practice articulating your thoughts on campaign planning and execution. Be ready to explain complex ideas simply, as you'll need to collaborate with charities and agencies effectively.
