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- Tasks: Join us as an SC Cleared IT Engineer, managing tech support and hardware repairs.
- Company: Work with a leading organisation in Woolwich, London, known for its innovation.
- Benefits: Earn £18.87 per hour with flexible contract work options.
- Why this job: Perfect for tech enthusiasts wanting to make an impact in a dynamic environment.
- Qualifications: SC clearance required; experience in IT support and hardware management is essential.
- Other info: Pro-active individuals who can manage their time effectively will thrive here.
We are recruiting for an SC Cleared IT Engineer on contract for a leading organisation based in Woolwich, London. SC cleared customer facing skills required and ability to manage their own time. Pro-active nature essential.
- Deployment skills
- Windows 7/10/11
- Helpdesk, deskside support
- Queue ticket management of tickets assigned to their Hub (and surrounding spokes)
- Ensuring appropriate updates and call management to maintain Service levels as per contract
- Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract
- Effective Management of disposals that go through their Hub as per contract
- Triage and perform hardware repairs of in Warranty kit and liaise with vendors for parts and returns as per contract
- Locker replenishments where appropriate as per contract
- Highlight potential issues with service/potential service improvements to their Team Leader
SC Cleared IT Engineer - Woolwich, London - £18.87 per hour umbrella - CONTRACT employer: Click
Contact Detail:
Click Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SC Cleared IT Engineer - Woolwich, London - £18.87 per hour umbrella - CONTRACT
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows 7/10/11. Being able to discuss your experience with these systems during an interview will show that you're well-prepared and knowledgeable.
✨Tip Number 2
Highlight any previous experience you have in customer-facing roles. Since this position requires strong communication skills, be ready to share examples of how you've effectively managed customer interactions in the past.
✨Tip Number 3
Demonstrate your proactive nature by preparing a few suggestions for potential service improvements. This shows initiative and that you're already thinking about how to enhance the team's performance.
✨Tip Number 4
Make sure to understand the importance of asset management and stock control. Be prepared to discuss any relevant experience you have in managing inventory or handling equipment, as this is a key part of the role.
We think you need these skills to ace SC Cleared IT Engineer - Woolwich, London - £18.87 per hour umbrella - CONTRACT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Windows 7/10/11. Emphasise any previous roles where you managed helpdesk tickets or performed hardware repairs.
Craft a Strong Cover Letter: In your cover letter, demonstrate your proactive nature and customer-facing skills. Mention specific examples of how you've effectively managed your time and improved service levels in past roles.
Highlight SC Clearance: Clearly state your SC clearance status in your application. This is crucial for the role, so make it prominent to ensure it catches the employer's attention.
Showcase Problem-Solving Skills: Include examples in your application that showcase your ability to identify potential issues and suggest improvements. This aligns with the job's requirement for highlighting service improvements.
How to prepare for a job interview at Click
✨Showcase Your SC Clearance
Make sure to highlight your SC clearance during the interview. This is a crucial requirement for the role, so be prepared to discuss how you obtained it and any relevant experiences that demonstrate your reliability and trustworthiness.
✨Demonstrate Technical Proficiency
Be ready to talk about your experience with Windows 7/10/11 and any helpdesk or deskside support you've provided. Prepare specific examples of how you've managed queue tickets and maintained service levels in previous roles.
✨Emphasise Proactive Problem-Solving
Since a proactive nature is essential for this role, come equipped with examples of how you've identified potential issues and implemented improvements in past positions. This will show your ability to think ahead and enhance service delivery.
✨Discuss Asset Management Experience
Talk about your experience with asset management, including stock management and disposals. Be specific about the systems you've used and how you've ensured compliance with contract requirements in previous roles.
