At a Glance
- Tasks: Join a dynamic team as an IT Engineer, tackling hardware repairs and support.
- Company: Work with a leading Government organisation in the heart of Wiltshire.
- Benefits: Enjoy competitive pay at £18.87 per hour and gain valuable experience.
- Why this job: Make a difference while enhancing your tech skills in a supportive environment.
- Qualifications: SC clearance required; 2+ years in PC field service or workshop experience.
- Other info: Must be UK national with a full clean driving licence and join the OOH rota.
We are recruiting for an IT Engineer - preferably SC Cleared or SC Clearable on contract for a leading Government organisation based in Corsham, Wiltshire.
Essentials:
- Must have SC clearance
- UK National with a UK passport
- Must join the OOH rota and standby
- Must have a full clean driving licence
- 2 years+ experience in a PC field service environment or PC field workshop environment
Hardware Responsibilities:
- Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs)
- Accredited or willing to go through HP & Dell - Desktop and Laptop training
- Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain service levels as per contract
- Hub stock management including asset management of kit in/out (scan items in/out of locations) as per contract
- Effective management of disposals that go through their Hub as per contract
- Triage and perform hardware repairs of in-warranty kit and liaise with vendors for parts and returns as per contract
- Locker replenishments where appropriate as per contract
- Highlight potential issues with service/potential service improvements to their Team Leader
- Follow any agreed processes and procedures either from the Authority (site regulations etc.)
SC Cleared IT Engineer - Wiltshire - £18.87 per hour umbrella CONTRACT employer: Click
Contact Detail:
Click Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SC Cleared IT Engineer - Wiltshire - £18.87 per hour umbrella CONTRACT
✨Tip Number 1
Make sure you understand the specific requirements for SC clearance. Familiarise yourself with the process and be prepared to discuss your eligibility and any relevant background checks during the interview.
✨Tip Number 2
Highlight your experience in PC field service environments. Be ready to share specific examples of troubleshooting and repair tasks you've handled, especially complex laptop repairs, as this will demonstrate your hands-on skills.
✨Tip Number 3
Show your willingness to undergo training for HP and Dell certifications. This not only reflects your commitment to professional development but also aligns with the job's requirements, making you a more attractive candidate.
✨Tip Number 4
Prepare to discuss your experience with ticket management systems. Being able to explain how you've effectively managed service levels and communicated updates will set you apart from other candidates.
We think you need these skills to ace SC Cleared IT Engineer - Wiltshire - £18.87 per hour umbrella CONTRACT
Some tips for your application 🫡
Understand the Job Requirements: Carefully read the job description for the SC Cleared IT Engineer position. Make sure you understand the essentials, such as the need for SC clearance, UK nationality, and experience in a PC field service environment.
Tailor Your CV: Highlight your relevant experience in PC field service or workshop environments. Emphasise any specific skills related to hardware diagnostics, troubleshooting, and repairs, especially with laptops and desktops from HP and Dell.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Mention your willingness to join the OOH rota and standby, and your clean driving licence, as these are essential for the role.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and up-to-date.
How to prepare for a job interview at Click
✨Understand SC Clearance Requirements
Make sure you are well-versed in the SC clearance process and its importance for the role. Be prepared to discuss your eligibility and any previous experience with security clearances.
✨Showcase Your Technical Skills
Be ready to demonstrate your knowledge in diagnosing, troubleshooting, and repairing hardware, especially laptops. Prepare examples of complex repairs you've handled in the past to highlight your expertise.
✨Familiarise Yourself with Ticket Management Systems
Since queue ticket management is a key part of the job, brush up on any relevant systems you've used before. Be prepared to discuss how you manage tickets and ensure service levels are met.
✨Highlight Your Teamwork and Communication Skills
This role involves liaising with vendors and team members, so be ready to share examples of how you've effectively communicated and collaborated in previous positions. Emphasise your ability to follow processes and improve service.