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- Tasks: Manage IT tickets, hardware repairs, and asset management in a dynamic environment.
- Company: Join a leading tech firm with a focus on innovation and service excellence.
- Benefits: Competitive hourly rate, flexible working conditions, and opportunities for skill development.
- Why this job: Make a real difference in IT support while working with cutting-edge technology.
- Qualifications: Must have SC Clearance and experience in IT support and hardware management.
- Other info: Exciting contract role with potential for future opportunities.
The predicted salary is between 13 - 16 £ per hour.
We are recruiting for an SC Cleared IT Engineer on contract to be based at our client's site in Bristol.
- Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain service levels as per contract.
- Hub stock management including asset management of kit in/out (scan items in/out of locations) as per contract.
- Effective management of disposals that go through their Hub as per contract.
- Triage and perform hardware repairs of in-warranty kit and liaise with vendors for parts and returns as per contract.
- Locker replenishments where appropriate as per contract.
- Highlight potential issues with service/potential service improvements to their Team Leader.
- Follow any agreed processes and procedures either from the Authority (site regulations etc.) or Computacenter's own.
Must have SC Clearance.
SC Cleared IT Engineer - Bristol - £19.72 Per Hour Umbrella - CONTRACT employer: Click
Contact Detail:
Click Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SC Cleared IT Engineer - Bristol - £19.72 Per Hour Umbrella - CONTRACT
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at Computacenter or similar companies. A friendly chat can sometimes lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding the specific requirements of the SC Cleared IT Engineer role. We want you to shine when discussing ticket management and hardware repairs!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss how you've handled service issues in the past and any improvements you've suggested. This will demonstrate your proactive approach to maintaining service levels.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace SC Cleared IT Engineer - Bristol - £19.72 Per Hour Umbrella - CONTRACT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the SC Cleared IT Engineer role. Highlight relevant experience, especially in ticket management and hardware repairs, to show us you’re the right fit for the job.
Showcase Your Skills: Don’t forget to showcase your technical skills and any experience with asset management or vendor liaison. We want to see how you can contribute to maintaining service levels as per contract.
Follow Instructions: Pay close attention to the application instructions. If we ask for specific information or formats, make sure you follow them to the letter. It shows us you can follow processes and procedures!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at Click
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to IT engineering, especially around ticket management and hardware repairs. Familiarise yourself with the specific tools and processes mentioned in the job description, as this will show that you're serious about the role.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss past experiences where you've triaged issues or managed service levels effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing how you can handle challenges similar to those in the job.
✨Show Your Team Spirit
Since you'll be working closely with a team, highlight your ability to collaborate and communicate effectively. Share examples of how you've worked with others to improve service delivery or resolve issues, as this will resonate well with the interviewers.
✨Ask Smart Questions
Prepare some insightful questions about the company’s processes, team dynamics, or future projects. This not only shows your interest in the role but also gives you a chance to assess if the company is the right fit for you.
