At a Glance
- Tasks: Provide desktop support, manage hardware repairs, and assist users with tech issues.
- Company: Leading Telecoms organisation in Plymouth with a strong team culture.
- Benefits: Competitive hourly rate of £19.33, contract role with potential for growth.
- Other info: Opportunity to work in a fast-paced environment with career advancement potential.
- Why this job: Join a dynamic team and enhance your IT skills while making a real impact.
- Qualifications: Experience in IT support and a current UK driving licence required.
The predicted salary is between 40000 - 40000 £ per year.
We are recruiting for an IT Technician on contract for a leading Telecoms organisation based in Plymouth.
Job Description
- T2 Technician
- Onsite Site Based engineer
- Working either within a team on site or as the single point of contact for site.
- Provide desktop hardware installation and swap services and assist users if required.
- To start automated builds and simple scripted post-login configuration on laptop computers in the case of software failure, and manage hardware repair through the customer defined warranty routes where required.
- Provide desk side support functions to the customer if needed, and handle walk-up queries for software and hardware issues.
- Upkeep of system records, principally ServiceNow.
- Strict adherence to procedures, scripts and policies is a must.
- Proactive scheduled desk and meeting room checks to ensure maximum possible availability.
- Meeting room support and fault diagnosis.
- Ensure the Team Leaders are aware of any issues or potential escalations.
- Current UK driving license mandatory.
IT Engineer - Plymouth - £19.33 per hour Umbrella - CONTRACT employer: Click
Join a leading Telecoms organisation in Plymouth, where you will be part of a dynamic team dedicated to delivering exceptional IT support. With a strong focus on employee development and a collaborative work culture, we offer competitive pay and opportunities for growth within the industry. Enjoy the unique advantage of working in a vibrant city known for its rich maritime history and beautiful coastal scenery.
StudySmarter Expert Advice🤫
We think this is how you could land IT Engineer - Plymouth - £19.33 per hour Umbrella - CONTRACT
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecoms industry, especially those who might know about openings. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and knowledge related to desktop hardware and software troubleshooting. We want you to shine when they ask about your experience with automated builds or ServiceNow!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've handled hardware issues or provided desk-side support in the past. We love hearing about real-life scenarios!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team!
We think you need these skills to ace IT Engineer - Plymouth - £19.33 per hour Umbrella - CONTRACT
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Technician role. Highlight relevant experience, especially in desktop hardware installation and support. We want to see how your skills match what we're looking for!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled software or hardware issues in the past. We love seeing proactive problem solvers who can handle walk-up queries with ease!
Follow the Instructions:Pay close attention to the application instructions. Adhering to procedures is crucial for this role, so showing us you can follow guidelines from the get-go will make a great impression.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Click
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills related to desktop hardware installation and troubleshooting. Be ready to discuss specific experiences where you've successfully resolved software or hardware issues, as this will show your hands-on expertise.
✨Familiarise Yourself with ServiceNow
Since you'll be using ServiceNow for system records, it’s a good idea to get acquainted with its functionalities. If you can, try to mention any previous experience with similar ticketing systems during the interview to demonstrate your ability to adapt quickly.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like how you'd handle a walk-up query or a fault diagnosis in a meeting room. Practising these scenarios can help you articulate your thought process and problem-solving skills effectively.
✨Show Your Team Spirit
Whether you're working alone or as part of a team, emphasise your ability to communicate and collaborate. Share examples of how you've kept team leaders informed about issues or escalations in the past, as this shows your proactive approach and commitment to teamwork.
