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- Tasks: Join our team as an IdAM Analyst, optimising access management and supporting secure system access.
- Company: Be part of a growing company focused on transformation and innovation in IT services.
- Benefits: Enjoy a competitive day rate, hybrid work options, and a collaborative team environment.
- Why this job: Make an immediate impact in a high-trust role while enhancing your skills in a dynamic setting.
- Qualifications: Strong communication skills, attention to detail, and ability to learn new systems quickly are essential.
- Other info: This is a 6-month contract with opportunities for professional growth in a regulated environment.
A new opportunity has opened up for an Identity and Access Management (IdAM) Analyst to join a growing team on a contract basis (minimum 6 months). This role will support the development and implementation process as part of a broader transformation initiative within the business. You will play a key role in optimising internal operations and supporting secure access to systems and services across multiple platforms, including on-premise and cloud environments.
Reporting to the Internal Support function, you will be responsible for access management across production and non-production systems, ensuring timely and compliant provisioning and de-provisioning of access for users and customers. The position will also contribute to improving access governance frameworks and ensuring adherence to internal standards and regulatory requirements.
Key Responsibilities:- Administer the creation, modification, disablement, and removal of access to systems for staff and customers, across both sensitive and non-sensitive environments.
- Maintain a comprehensive audit trail of all actions performed within the IdAM function to support accountability and compliance.
- Support the management of the Role-Based Access Control (RBAC) Matrix, ensuring alignment with job roles and preventing access drift.
- Maintain and regularly review governance documentation to ensure policies and standards are current and effective.
- Proactively identify and communicate any issues or risks that could impact IdAM operations, ensuring resilience and reliability in service delivery.
- Strong written and verbal communication skills across all levels.
- Excellent attention to detail and organisational skills.
- Ability to work effectively in a small, agile team environment.
- Technically proficient, with the ability to quickly learn new systems and tools.
- Professional, reliable, and accountable in a high-responsibility role.
- Experience with ticketing or documentation tools (e.g., Jira, Confluence).
- Familiarity with authentication and identity systems (e.g., Active Directory, IPA, relational databases, cloud-based IAM such as AWS IAM).
- Previous experience working within regulated environments, particularly in financial services.
If you’re a detail-oriented professional looking to make an immediate impact within a high-trust environment, we’d love to hear from you - Apply now!
IT Support Analyst employer: Click
Contact Detail:
Click Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst
✨Tip Number 1
Familiarise yourself with Identity and Access Management (IdAM) concepts and tools. Understanding the basics of RBAC, Active Directory, and cloud-based IAM systems will give you a solid foundation to discuss during interviews.
✨Tip Number 2
Network with professionals in the IT support and IdAM fields. Join relevant online forums or LinkedIn groups where you can engage with others, share insights, and learn about industry trends that could be beneficial for your role.
✨Tip Number 3
Prepare to discuss your experience with compliance and governance frameworks. Be ready to provide examples of how you've ensured adherence to policies in previous roles, as this is crucial for the position.
✨Tip Number 4
Showcase your problem-solving skills by preparing scenarios where you've identified and resolved access issues. This will demonstrate your proactive approach and ability to maintain service reliability, which is key for this role.
We think you need these skills to ace IT Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the IT Support Analyst role. Focus on your experience with identity and access management, as well as any familiarity with tools like Jira or Confluence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong written communication skills. Explain why you're interested in the role and how your background makes you a great fit for the team. Mention your attention to detail and ability to work in agile environments.
Highlight Relevant Experience: In your application, emphasise any previous roles where you managed access control or worked within regulated environments. Provide specific examples of how you've contributed to improving governance frameworks or compliance.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Click
✨Know Your IdAM Basics
Make sure you brush up on your knowledge of Identity and Access Management principles. Be prepared to discuss how you would handle access provisioning and de-provisioning, as well as your understanding of Role-Based Access Control (RBAC) and its importance in maintaining security.
✨Demonstrate Attention to Detail
Since this role requires excellent attention to detail, be ready to provide examples from your past experiences where your meticulousness made a difference. Highlight any instances where your thoroughness helped prevent issues or improved processes.
✨Showcase Your Communication Skills
Strong communication skills are essential for this position. Prepare to discuss how you've effectively communicated complex technical information to non-technical stakeholders in the past. This will demonstrate your ability to work across different levels within an organisation.
✨Familiarity with Tools and Technologies
Be prepared to talk about your experience with ticketing and documentation tools like Jira and Confluence, as well as any identity systems you've worked with, such as Active Directory or cloud-based IAM solutions. Showing familiarity with these tools will give you an edge in the interview.
