At a Glance
- Tasks: Guide colleagues through the transition from Zoom to Microsoft Teams with demos and support.
- Company: Leading Banking Group in Edinburgh, focused on collaboration and innovation.
- Benefits: Competitive hourly rate of £19.33, flexible working environment, and valuable experience.
- Other info: Opportunity to work in a dynamic environment with a focus on user engagement.
- Why this job: Be a key player in helping others adapt to new tech and enhance their teamwork skills.
- Qualifications: Strong knowledge of Microsoft Teams and excellent communication skills.
The predicted salary is between 19 - 19 € per hour.
We are looking for an IT Floorwalker on contract to work for a leading Banking Group based in Edinburgh. To act as an on-site and virtual guide during the transition from Zoom to Microsoft Teams, helping colleagues understand new features, adopt best practices, and feel confident using Teams for collaboration and meetings.
Key Responsibilities
- Be proactive with a visible and approachable presence to answer how-to questions (not technical troubleshooting)
- Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks
- Explain differences between Zoom and Teams (meeting setup, chat, collaboration tools)
- Share tips and best practices for effective use of Teams
- Encourage engagement and confidence in using Teams for daily work
- Record all assistance provided to colleagues
Skills & Experience
- Strong knowledge of Microsoft Teams features and functionality
- Ability to communicate clearly and educate users in a friendly, non-technical way
- Familiarity with Zoom to explain migration differences
- Comfortable presenting and engaging with both in person and remote audiences via Teams
- Excellent interpersonal and facilitation skills
IT Engineer Floorwalker - Edinburgh - £19.33 Per Hour Umbrella - CONTRACT employer: Click
Join a leading Banking Group in Edinburgh as an IT Floorwalker, where you will be part of a dynamic team dedicated to enhancing collaboration through technology. Our supportive work culture prioritises employee growth, offering opportunities for professional development and skill enhancement in a rapidly evolving digital landscape. Enjoy the unique advantage of working in a vibrant city while making a meaningful impact on your colleagues' transition to Microsoft Teams.
StudySmarter Expert Advice🤫
We think this is how you could land IT Engineer Floorwalker - Edinburgh - £19.33 Per Hour Umbrella - CONTRACT
✨Tip Number 1
Get to know the company culture before your interview. Research their values and mission, and think about how you can align your skills with what they’re looking for. This will help you stand out as a candidate who truly fits in.
✨Tip Number 2
Practice your presentation skills! Since this role involves delivering demos and engaging with colleagues, being comfortable speaking in front of others is key. Try rehearsing with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about the opportunity and keen to be part of the team.
We think you need these skills to ace IT Engineer Floorwalker - Edinburgh - £19.33 Per Hour Umbrella - CONTRACT
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft Teams and Zoom. We want to see how you've helped others transition to new tech, so don’t hold back on those examples!
Craft a Friendly Cover Letter:Your cover letter is your chance to show us your personality! Keep it friendly and engaging, just like you would when helping someone with Teams. Let us know why you're excited about this role.
Show Off Your Communication Skills:Since the role involves educating users, we need to see your communication skills shine through in your application. Use clear and concise language, and maybe even include a brief example of how you’ve explained tech to non-techies before.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Click
✨Know Your Tools
Make sure you brush up on Microsoft Teams and Zoom features before the interview. Being able to discuss the differences and advantages of each platform will show that you're not just familiar with the tools, but that you can also help others transition smoothly.
✨Practice Your Presentation Skills
Since you'll be delivering demos and engaging with colleagues, practice presenting in a clear and friendly manner. You might even want to prepare a mini demo for the interview to showcase your ability to communicate effectively and confidently.
✨Be Approachable
During the interview, demonstrate your interpersonal skills by being friendly and open. Show that you can create a welcoming environment for users who may feel intimidated by new technology. This will highlight your suitability for the role as an IT Floorwalker.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like a colleague struggling with Teams. Think of examples from your past experiences where you've successfully guided someone through a tech transition or helped them understand a new tool.
