Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join a dynamic team as an IT Engineer, troubleshooting and repairing hardware.
- Company: Work with a leading Government organisation in Bristol, making a real impact.
- Benefits: Enjoy competitive pay of £18.87 per hour and opportunities for training.
- Why this job: Perfect for tech enthusiasts wanting to grow in a supportive environment.
- Qualifications: 2+ years in PC field service; SC clearance preferred.
- Other info: Must be willing to join the OOH rota and have a clean driving licence.
We are recruiting for an IT Engineer - preferably SC Cleared or SC Clearable on contract for a leading Government organisation based in Bristol.
Must join the OOH rota and standby, must have a full clean driving licence.
- 2 year+ experience in a PC field service environment or PC field Workshop environment.
- Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs).
- Accredited or willing to go through HP & Dell - Desktop and Laptop training.
- Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract.
- Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract.
- Effective Management of disposals that go through their Hub as per contract.
- Triage and perform hardware repairs of in Warranty kit and liaise with vendors for parts and returns as per contract.
- Locker replenishments where appropriate as per contract.
- Highlight potential issues with service/potential service improvements to their Team Leader.
- Follow any agreed processes and procedures either from the Authority (site regulations etc).
IT Engineer - Bristol - £18.87 per hour umbrella - CONTRACT employer: Click
Contact Detail:
Click Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineer - Bristol - £18.87 per hour umbrella - CONTRACT
✨Tip Number 1
Familiarise yourself with the specific hardware and software used by the organisation. Since they require experience in diagnosing and repairing HP and Dell products, having hands-on knowledge or certifications in these areas will give you an edge.
✨Tip Number 2
Make sure to highlight your experience in a PC field service environment during any discussions. Be prepared to share specific examples of how you've successfully managed ticket queues and resolved complex issues in previous roles.
✨Tip Number 3
Since the role involves stock management and asset tracking, brush up on your organisational skills. Be ready to discuss any relevant experience you have with inventory management systems or processes that ensure efficient kit management.
✨Tip Number 4
Demonstrate your ability to work under pressure, especially since you'll be joining the OOH rota. Share examples of how you've effectively handled urgent situations or tight deadlines in past positions to show you're up for the challenge.
We think you need these skills to ace IT Engineer - Bristol - £18.87 per hour umbrella - CONTRACT
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements for the IT Engineer position. Pay attention to the need for SC clearance, experience in PC field service, and hardware troubleshooting skills.
Tailor Your CV: Make sure your CV highlights relevant experience in a PC field service environment. Include specific examples of hardware repairs, ticket management, and any training you've completed with HP or Dell.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your problem-solving skills, ability to manage stock and disposals, and your commitment to maintaining service levels.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Engineer role.
How to prepare for a job interview at Click
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to PC hardware and troubleshooting. Be prepared to discuss your experience with complex laptop repairs and any relevant training you've undergone, especially with HP and Dell products.
✨Understand the Role Requirements
Familiarise yourself with the specific duties of the IT Engineer role, such as queue ticket management and hub stock management. Being able to articulate how your previous experience aligns with these responsibilities will show that you're a great fit for the position.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved technical issues in the past. Highlighting your problem-solving skills will be crucial, especially since the role involves triaging hardware repairs and managing service levels.
✨Show Enthusiasm for Continuous Learning
Express your willingness to undergo further training and development, particularly regarding the necessary accreditations. This shows that you're committed to improving your skills and staying updated in the ever-evolving IT landscape.
