At a Glance
- Tasks: Guide colleagues in transitioning from Zoom to Microsoft Teams with demos and support.
- Company: Leading Banking Group in Edinburgh, focused on collaboration and innovation.
- Benefits: Competitive hourly rate of £19.33, flexible working environment.
- Other info: Opportunity to work in a dynamic banking environment with a focus on user engagement.
- Why this job: Be the go-to person for helping others embrace new tech and enhance teamwork.
- Qualifications: Strong knowledge of Microsoft Teams and excellent communication skills.
The predicted salary is between 19 - 19 € per hour.
We are looking for an IT Floorwalker on contract to work for a leading Banking Group based in Edinburgh.
To act as an on-site and virtual guide during the transition from Zoom to Microsoft Teams, helping colleagues understand new features, adopt best practices, and feel confident using Teams for collaboration and meetings.
Key Responsibilities- Be proactive with a visible and approachable presence to answer how to questions (not technical troubleshooting)
- Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks
- Explain differences between Zoom and Teams (meeting setup, chat, collaboration tools)
- Share tips and best practices for effective use of Teams
- Encourage engagement and confidence in using Teams for daily work
- Record all assistance provided to colleagues
- Strong knowledge of Microsoft Teams features and functionality
- Ability to communicate clearly and educate users in a friendly, non-technical way
- Familiarity with Zoom to explain migration differences
- Comfortable presenting and engaging with both in person and remote audiences via Teams
- Excellent interpersonal and facilitation skills
IT Engineer Floorwalker - Edinburgh - £19.33 per hour Umbrella - CONTRACT employer: Click
Join a leading Banking Group in Edinburgh as an IT Engineer Floorwalker, where you will be part of a dynamic team dedicated to enhancing collaboration through innovative technology. Our supportive work culture prioritises employee growth, offering opportunities for professional development and skill enhancement while fostering a collaborative environment. With competitive pay and the chance to make a meaningful impact during this transition, we are committed to ensuring our employees feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land IT Engineer Floorwalker - Edinburgh - £19.33 per hour Umbrella - CONTRACT
✨Tip Number 1
Get to know the company culture before your interview. Research their values and mission, so you can show how you fit in. This will help us connect with the interviewers and demonstrate that you're not just another candidate.
✨Tip Number 2
Practice your presentation skills! Since this role involves delivering demos and engaging with colleagues, being comfortable speaking in front of others is key. We recommend doing mock presentations with friends or family to build your confidence.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows your interest in the role and helps us understand if the company is the right fit for you. Think about what you want to know about their transition to Microsoft Teams and how you can contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else. Don’t miss out on your chance to shine!
We think you need these skills to ace IT Engineer Floorwalker - Edinburgh - £19.33 per hour Umbrella - CONTRACT
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Microsoft Teams and Zoom. We want to see how your skills match the job description, so don’t hold back on showcasing your relevant knowledge!
Show Off Your Communication Skills:Since this role is all about helping others understand new tech, let your communication skills shine through in your application. Use clear and friendly language to demonstrate how you can educate users without getting too technical.
Highlight Your Interpersonal Skills:We’re looking for someone who can engage with both in-person and remote colleagues. Share examples of how you've successfully interacted with diverse groups in the past, as this will show us you’re the right fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Click
✨Know Your Tools
Make sure you brush up on your knowledge of Microsoft Teams and Zoom. Understand the key differences between the two platforms, as you'll need to explain these during the interview. Being able to confidently discuss features and functionalities will show that you're prepared and knowledgeable.
✨Practice Your Presentation Skills
Since the role involves delivering demos and engaging with colleagues, practice presenting in a clear and friendly manner. You could even rehearse with a friend or family member to get comfortable explaining concepts without using technical jargon. This will help you convey your ability to educate users effectively.
✨Show Your Interpersonal Skills
During the interview, demonstrate your excellent interpersonal skills. Be approachable and friendly, as this is crucial for the role. Use examples from past experiences where you've successfully engaged with others, whether in person or virtually, to highlight your ability to connect with people.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might want to ask about their current challenges with the transition to Teams or how they measure success in user adoption. It’s a great way to engage and leave a positive impression.
