At a Glance
- Tasks: Guide colleagues in transitioning from Zoom to Microsoft Teams with demos and support.
- Company: Leading Banking Group in Edinburgh, focused on collaboration and innovation.
- Benefits: Competitive hourly rate of £19.33, flexible working environment.
- Other info: Opportunity to work in a dynamic banking environment with a focus on user engagement.
- Why this job: Be the go-to person for helping others embrace new tech and enhance teamwork.
- Qualifications: Strong knowledge of Microsoft Teams and excellent communication skills.
The predicted salary is between 19 - 19 € per hour.
We are looking for an IT Floorwalker on contract to work for a leading Banking Group based in Edinburgh. To act as an on-site and virtual guide during the transition from Zoom to Microsoft Teams, helping colleagues understand new features, adopt best practices, and feel confident using Teams for collaboration and meetings.
Key Responsibilities
- Be proactive with a visible and approachable presence to answer how to questions (not technical troubleshooting)
- Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks
- Explain differences between Zoom and Teams (meeting setup, chat, collaboration tools)
- Share tips and best practices for effective use of Teams
- Encourage engagement and confidence in using Teams for daily work
- Record all assistance provided to colleagues
Skills & Experience
- Strong knowledge of Microsoft Teams features and functionality
- Ability to communicate clearly and educate users in a friendly, non-technical way
- Familiarity with Zoom to explain migration differences
- Comfortable presenting and engaging with both in person and remote audiences via Teams
- Excellent interpersonal and facilitation skills
IT Engineer Floorwalker - Edinburgh - £19.33 per hour Umbrella - CONTRACT in Bonnyrigg employer: Click
Join a leading Banking Group in Edinburgh, where we prioritise employee development and foster a collaborative work culture. As an IT Engineer Floorwalker, you'll enjoy competitive pay, the opportunity to enhance your skills in a dynamic environment, and the chance to make a real impact by guiding colleagues through their transition to Microsoft Teams. Our commitment to employee growth and a supportive atmosphere makes us an excellent employer for those seeking meaningful and rewarding work.
StudySmarter Expert Advice🤫
We think this is how you could land IT Engineer Floorwalker - Edinburgh - £19.33 per hour Umbrella - CONTRACT in Bonnyrigg
✨Tip Number 1
Get to know the company culture before your interview. Research their values and mission, and think about how you can align your skills with what they’re looking for. This will help you stand out as a candidate who truly fits in.
✨Tip Number 2
Practice your presentation skills! Since this role involves delivering demos and engaging with colleagues, being comfortable speaking in front of others is key. Try rehearsing with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about the opportunity and keen to be part of the team.
We think you need these skills to ace IT Engineer Floorwalker - Edinburgh - £19.33 per hour Umbrella - CONTRACT in Bonnyrigg
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft Teams and Zoom. We want to see how you've helped others transition to new tech, so don’t hold back on those examples!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to show us your personality and explain why you’re the perfect fit for the IT Floorwalker role. Keep it friendly and engaging, just like the job requires.
Show Off Your Communication Skills:Since this role is all about helping others, make sure your application reflects your ability to communicate clearly and effectively. We love seeing candidates who can explain complex ideas in a simple way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Click
✨Know Your Tools
Make sure you brush up on your knowledge of Microsoft Teams and Zoom. Understand the key differences between the two platforms, as you'll need to explain these clearly during the interview. Being able to demonstrate your familiarity with both tools will show that you're ready to hit the ground running.
✨Practice Your Presentation Skills
Since you'll be delivering demos and engaging with colleagues, practice presenting in a friendly and approachable manner. Use a mock presentation to get comfortable with the flow and ensure you can explain features without getting too technical. This will help you convey confidence during the interview.
✨Engage with Scenarios
Think about potential scenarios you might encounter while helping colleagues transition to Teams. Prepare some examples of how you would handle common questions or concerns. This will demonstrate your proactive approach and ability to think on your feet.
✨Show Your Interpersonal Skills
Highlight your interpersonal and facilitation skills during the interview. Be ready to discuss how you've successfully engaged with users in the past, whether in person or virtually. This will reassure them that you can create a positive learning environment for colleagues.
